DO NOT go to Cypress Plaza Dental!! I go to the dentist religiously twice a year & haven't had problems or cavities in over 20 years. They suggested I have a deep cleaning, which would cost me out of pocket. I asked them how much would it be for a regular cleaning & I was told $60 out of pocket. So I left the office & called my insurance who told me there is no out of pocket expense for a regular cleaning & informed me to go back. I went back & I told them my cleaning was 100% covered, but was given the run around. I told them I wanted a regular cleaning & first I was told I had to wait for the office mgr who would approve. My ins co even called while I waited there, but Cecilia stated I couldn't have a regular cleaning w/out the deep cleaning because the DR ordered it, even though it's optional. She even tried to charge me $25 for my x-rays. I asked for the mgr again & was told she went home sick & since it was Fri she wouldn't be back until Mon. My appt. was @ 10am & by 12pm, I was the only patient seen all day. It's no wonder why the cost of health insurance is rising because of providers like these!
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