Cut N' Cuff

I believe the owner of this place has a serious mental issue...he is VERY rude to customers, I don't know how he manages stay in business. I hope he reads these reviews and gets a clue! Do not go to this establishment if you want to be treated with respect! The place is dirty and smells like a musty closet! Two thumbs down!! Pros: Cheap Cons: Extremely bad customer service! more

I dropped off pants to be hemmed on two seperate days. The owner/employee (Harry) was EXTREMELY rude. (I should have know better as this place is dark, dirty and smells of something like urine/animals.) I picked up the first pair of pants and could not adequately see the job done as it is so dark in there. When I got home I was apalled. The stitching was wavy, going up and down and differing 1/2 inch in places. The size of the stitches also varied greatly. One leg of the pants was shorter than the other. Long strings were left hanging and when I pulled one off the entire hem fell out! I immediately went back but the door was locked even though they were supposed to be open for another hour.The next day I went back and asked Harry ( he is the only employee and is the owner) to correct the job. He threw my pants across the counter and said " if you don't like my work go somewhere else". He refused to fix his gross error. Luckily I was able to rescue the other pants that I had dropped off as he had not started to butcher them yet. DO NOT GO HERE! The place stinks, the man stinks and the workmanship is non existant. more

I dropped a pair of jeans to get fixed, the old man was so rude, but I thought maybe I was misunderstood. Not only the jeans took two weeks from the day after I dropped them, but when I picked them up the old man made me cry!! It was 4:58pm on Friday and place was closed, usually they close at 5pm, no big deal I though about coming the next morning. Suddenly, the old man opens the door of his business and I thought, 'wow', and walked in. When I got in, he said with a very very rough tone of voice, "I close at 5pm". Then I said, "I have no issues to come tomorrow morning", and he snapped back saying "why did I open the damn door"? Then I thought, 'things are getting bad in here'. So holding my tears, I asked for the pair of jeans, but I couldn't find the receipt. Then he snapped back again, "oh now you don't have the receipt". Then I found the receipt, and he threw the pair of jeans at me, and asked "do they look good?" I was literally crying at that time because I was scared. I then nodded a yes to him. I was so innocent that I tried to explain why I was late, as an apology of some sort, and he interrupted me saying, "I've been working since 6am too", in a very rude tone of voice. Then I left, without saying a word, and cried the whole way home. When I got home, I looked at the jeans, and the repair job looked horrible, as if a 5-year old child did it. He didn't even cut the thread strings, and the hole is opening-up again. Conclusion, I paid $10 to get hurt and stressed out. Last thing, NO RECEIPT-- IS HE WORKING UNDER THE TABLE? more

I visited this establishment because I had some pants that the hem fell out of and I've seen their sign advertising hems for $5. Trying to be thrifty I decided to give them a try, and because I also like supporting local businesses. When I dropped off my pants, there were pants thrown everywhere, just didn't look clean at all. The older gentleman that was working was short, rude, and I was tempted to take my pants back from him. A day later, I even thought about calling to say never mind and that I would pick the pants up and take them somewhere else. Upon picking them up, I was greeted by rude old man again, and was given my now lint covered pants on a hanger and told to give him $5. I felt like I didn't even want to touch my pants without having them washed again, because I could see lint and fuzz and who knows what else all over them. The work looks like it will hold and is a little uneven, but I guess what do you expect for five bucks. Needless to say, I will never return to this establishment again! I didn't even get a receipt which I'm sure means that they are taking advantage of "fudging the books". Don't recommend this place to anyone! Pros: Cheap Cons: Rude and unprofessional more