Where do I begin?!...This company is a cracker-jack personal training company!!...1st of all, (I worked for the one in Hiram, Ga) when I applied it took me 4-5weeks to here back from one of the managers (Virginia Smith), then when she finally returned my call and I was subsequently hired, it took her (Virginia Smith) another 5 weeks to activate my card so I could even get into the gym to train my clients. It got to the point where the manager of the gym started leaving the door unlocked so I could actually get in so I could do my job. 2nd of all, they have aggressive sales tactics to lure customers into long-term contracts that are almost impossible to get out of whether you're satisfied or not. My current general manager (Raheem Jones...3rd one in 9 months) wanted me to sell people on their training packages and up-sell existing clients, but honestly I dont feel comfotable luring clients into long-term contracts that they are damn-near not going to be able to get out of if for whatever reason things change (whether they cant afford it, they move or dissatisfied), I cant and WONT do people like that. All the company cares about is getting as many people to sign their contracts so they can keep billing their member's bank accounts. 3rd of all...they dont pay their employees sh!t ($5 per half hr training session) while the company charges $40-$45 per session for the members. When I started, there was such a high turn-over rate of the trainers, they were ALL quiting. Me and another guy started training around the same time (i think he started 2 days before I did), he worked there for a month, got his 1st paycheck and quit. I didnt blame him, but this was something I wanted to do so I decided to stick with it. When I started working out with my clients they were asking me if I was going to stay, because for some of them I was their 3rd different trainer in 5 weeks, because all their other trainers quit. One women I train is canceling because shes moving to Buckhead, and she had to send a threating letter to get someone to respond to her (and shes a lawyer). She told me that she wishes she had read the reviews before signing up with Custom Built...I am and still plan on being a personal trainer, this was my first personal training job and I'm glad I got the experience. Now I know how and how not to conduct the business aspect of person training. If you live in or around Hiram (or any place for that matter) DO NOT...DO NOT I repeat...DO NOT sign a contract with Custom Built Personal Training...I've seen it with my own eyes, you'd be better off getting exercise books and DVDs or getting a private trainer, but AVOID Custom Built Personal Training and their contracts...I urge you...If I could, I would give it a ""0"" star rating...\r
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