If Citysearch only gave a ""NO STARS"" option...\r
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I'm never one to go out of my way to write a negative review, but the attrocious, slip-shod, extremely unproffessional service that we received from this company warrants my efforts to warn others from using them. \r
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After signing a contract for 7-day waste pick up service and alternating days for cardboard removal, we started noticing that about every other week our cardboard wasn't getting picked up. The last thing I want to do is come in the morning to schlep my recyclables back ""in."" Responses to my complaints in the beginning were handled well. \r
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When I realized that GARBAGE wasn't getting Friday nights, I was told that I had only signed up for six day service. That was a total lie. Then the cardboard was starting to reappear in the morning again. After my repeated complants, our sales rep and his manager came to our place of business, I kid you not, NOT to address the poor service, but to tell me I was UNDERPAYING and they needed to RAISE my rate about 40% a month. \r
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This outfit also has the audacity to charge in advance for their ""services."" Too bad for us, we sent them a termination of service letter mid-month. That's when they decided that they will keep me at my original rate. TOO LATE. Of course, with a week left to go before the end of the month, bags were still being left curbside Friday night. ""You already know the service sux."" That was the reply to my text. My attempts to put a stop payment on their check proved futile.\r
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Thank you Crown. It will almost be a mission for me to encourage any and all other business owners I know to never give you the time of day.
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