About three years ago my BF's sister bought a model airplane from this shop for her son for Christmas. It was the kind that was already mostly built and you just had to pop in some batteries and find an open space to fly it.
Two days after Christmas we headed out to Dyer Park to the open air field they have there to test the plane out. The blasted thing just would not get off the ground! I think the highest we got was maybe two feet, and then it came crashing down. Hard. Another hobbyist saw our trouble and tried to put some counter weights on the plane. That didn't really help.
A couple phone calls and a trip to the shop later, the nephew walked out with a new toy--an R/C submarine. (He used it in the pool with great success.)
I was worried that the shop owner would tell us that we already played with the toy, he couldn't sell it anymore because it was banged up, blah, blah, blah. But I was pleasantly surprised when he let the kid pick out another toy.
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