I have to be fair and admit that I didn't use the actual service, but let me explain what happened and why I'm writing a review.
I had called Roto Rooter when my septic backed up. They said they would come, they didn't. Then when I called they said that they had rescheduled me for the next day and that if I wanted them to come now, they would charge extra. This was a definite NO GO for me.
I called Cottage Hill Plumbing after researching them on the web, and seeing all the good reviews.
The man explained to me that he is an indoor plumber and that not all plumbers do outdoor work. Most either specialize in outdoor service, or indoor. He also said he could come out and diagnose the problem, but it would cost me. He walked me through to process to figure out the probable cause of the issue so that I could call the right person.
As it turned out, it was an outdoor issue (just as I thought) and so this man saved me a LOT of money by doing this for me. He also recommended Billy's Outhouse for my septic service, who I did use and loved.
I highly recommend this people because it seems that they're not just after a buck. He was willing to lose money, because he was honest to begin with and that says something.
I just thought potential customers may wish to know this. I know I would.
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