Continental Collection Agency

These people do the work of the devil, not sure how these people sleep at night. Beyondshocked1 is correct, karma baby more

All I can say is that there IS something called karma no matter what you believe in and Mike Sontanta an Todd Jones will see theirs. more

Continental Collection Agency is the anal sphincter of collection agencies, especially Mike Montana -- he is truly the scum of the earth. I cosigned a 12-month lease for my son and daughter-in-law back in 2004. They honored that lease and upon renewal, I decided not to cosign. The complex accepted their renewal without my signing. When they breached the lease 6 months later, I received a phone call from a woman at Coldwell Banker Commercial asking me if I was going to take responsibility for my kids. I asked her what planet she was on. That angered her. 6 months after my son moved out, I started getting calls from Mike Montana. He told me that I had breached the lease. I tried to explain to him that I only signed up for the initial 12-month lease and that I was no longer obligated. He then wanted me to tell him the whereabouts of my son. I told him if even if I knew, I'd never tell him. I told him to find him himself because that's what he's getting paid to do and not to expect any help from me. He got frustrated and hung up on me. He kept calling me and writing his idiot letters. Whoever composed those letters must not have completed high school. I would have been embarrassed to sign anything like that because in doing so, you tell the world you're an idiot too, even if you weren't the one who wrote the letter. Then, I told him that I wouldn't consider anything unless he proved to me that I owed the money. He sent me another idiot letter with copies of the lease and a rider (which supposedly extended the original lease) which was only signed by my son and his wife. He also sent me the list of bogus damages and other charges. The 3 months rent and trumped up damages that my kids supposedly owed didn't nearly come to $5500. Since I refused to pay anything because I didn't owe anything, I told him to go to he!!. He threated to damage my credit. I told him if he did, I'd hire an attorney. He followed thru with his threat and damaged my credit. I hired a lawyer who examined all the documentation he sent me (the idiot!) and used that information against him. My attorney wrote to him and told him that he was in direct violation of the laws of the Federal Trade Commission and a couple of other things. He damanded that he correct the records of the 3 credit bureaus or he would be turned in and his business shut down. That was 4 years ago. Well, here comes Mr. Idiot Sphincter again. This time he located my son and has brought suit again him, only this time, the money is doubled (nearly $8,000). Since I have all that documentation he sent me in 2006, it's time to resurrect it again and shove it up his smelly, fat a$$. What a loser. Pros: nothing Cons: everything more

I contracted with this company to collect a debt from a tenant who skipped on her lease. She didn;t pay me, left anannounced, broke the lease, and left five thousant in damages that were caused by pets thaat were a definite restriction----NO PETS. This company claimed to have gotten a judgment on my behalf. I was very happy with that, although it took more than a year. I was working out of the region and got a call that was very time-consuming and costly to me from Continental telling me they lost the judgment. Why didn't they collect on it? I have never gotten a reason. I am finally reporting this copany to the Attorney General and BBB. Rude, Disrespectful? These people are the absolute worst that there is. I am shocked they are still in business. Pros: Nothing Favoraboe About Them Cons: They are rude and unprofessional more

I called to see about why they don't show up paid in full on my credit report bufore I could even get a word out mike santana was yelling IT don't come off and that I was wasting his time . I called back to get another smart a@@ named Todd Jones I tried to explain what happened to this employee and he said no he didn't say that to you I was sitting right here these two should not be aloud to be on the phones until they learn some communication skills. MANORS that there mother must had forgot in the life process ! more

This company (if it can call this a co. ) Its manager is an idiot he won't even listen. I'm going to sue you jerk I really hope you read this one. Pros: NOTHING Cons: MIKE SANTANA more

The reason I got into this financial mess with Continental Collection is not diputable by me. It was an Apartment that I broke a lease on. I had a roomate who broke the lease as well. He shares in the debt. CC couldnt find him so they came after me. My wages were garnished. After consenting that I had no choice but to keep my job and pay my debt, I asked SHERRY if my Former Roomate would be helping pay CC along with me. SHERRY told me my Former Roomate was unemployed. That was a lie. I knew he had a job, but they coulnt track him down. I asked Sherry for a decrease in my ganishment, currently at 25% weekly, if I could provide them with job status and address of FR, SHERRY agreed. It took a few months, but I eventually tracked FR down through mutual friends. I called CC and gave SHERRY the scoop. When I asked again for the decrease in garnishment, based on the information I provided, SHERRY changed her tune. She told me that I was offered a lump sum settlement if paid by July. Since I was offered the settlement and couldnt come up with the 2000 dollars by July, the decrease request was not accepted. Now I dont know if this is a fair business practice or not, but something is not right!!! I still have a balance of $1500, I have paid $2150(at 25% a week), and FR is still not being garnished!!!! Can someone help? Pros: NONE AT ALL Cons: Complete Liars more

this place garnished my wages. they were too dumb to stop when the balance was paid. when i called for my refund, i was told it may take 2 months to get it! W-T-F?!?!?! Is that even legal? i called back to talk to a supervisor & was told they werent working. i called again & asked to talk to the owner and was told they werent working. WHO IS IN CHARGE AT THIS UNLAWFUL PLACE? does anybody even work there? must be the poorest run compny ever. i am reporting them & hopefully they will close soon & then no one will work their anymore. Pros: I am reporting them & should be out of business soon Cons: Disgusting excuse for a legal agency more

after getting a report from the credit bureau that I owed money to an apartment complex I called this collection agency to inform them I've lived in the same house for the last 15 years and on which I've been paying the mortgage for these last 15 years..the manager Mike hung up on me after I would not agree that we had talked before last May..no conversation took place in May or at any other time and I've never heard of this apartment complex before. Can I take them to court for this? Pros: well practised jerk@ff Cons: too many to list more

Why hasn't someone shut this company down yet? THESE ARE THE PEOPLE KILLING THE AMERICAN MIDDLE CLASS. Pros: N/A Cons: N/A more

I worked for CCA briefly, two years ago and found it to be one of the most unprofessional e environments I have ever encountered. The collectors violate the FDCPA and the boss is a wing nut. Cons: the president is insane and cruel more

These people are DESPICABLE. I have been getting threatening letter for almost 4 months now. The letters generally start out with ""Do you really think it is smart to avoid us?"" ""Do you want to have us embarrass you at work by having your ages garnished"" ""We are trying to help you avoid the embarrassment of a law suit"" and they say ""The problem will not go away of you avoid us--It will only get worse"". Pros: Absolutly NONE Cons: Rude Arrogant Threatening Condesending Dangerous more

By far the most RUDE, UNPROFESSIONAL collection agency I have ever had to deal with. Management will not work with you, you will be STRONG ARMED into paying what they say by THREATENING court, wage garnishment, destroying your credit, what ever it takes. I have been hung up on when I have expressed my displeasure regarding their rude behavior. These people are like LOAN SHARKS, barely legal business practices ! I refuse to work with, deal with, recommend, or buy from any company, apartment, or business who employees Continental Collection Agency and I am spreading the word! more

It seems like a lot of reviewers here are people who were unhappy because they were being collected on. But I hired Continental to work FOR me, as a landlord. I would never work with them again as it was a pain, especially the main collector, Mike, who is arrogant, rude, and a real d1ck. As if he wasn't working for me! I think that guy gets so used to yelling at folks all day that he gets a superiority complex - which is passed on even to those that hired him. Mike failed to perform with one of my clients and when I approached him about it, he ended up spinning it around as if I was to blame! If I wanted to collect myself, I would not need an agent, rendering dear Mike as completely useless. I was happy to move on to another agency for my landlord needs, and you should, too. Pros: Absolutely not Cons: This whole company is a con more

These people are the rudest most horrible people on earth to talk to. I had proof of all the horrible things my landlord did to us and they did not care. Were not willing to negotiate anything and made me feel as though I broke the law. They are useless and careless and should be put out of business. Pros: NOTHING! Cons: EVERYTHING! more

This company is very unprofessional and rude, it proves that companies will hire anyone to work. The people employed there have no idea or no concern of how to talk ot other human beings. A specific worker, Mike is so rude that it is unbelievable, he will overtalk you, yell, and hang up on you. This was done while a person was speaking calmly and respectfully to him. When it was explained to him that he was being rude, and that the person hadn't even been disrespectful to him, he responded that it is not customer service. Wow. Companies need to reconsider which companies they give their files away to. This company does not care to know if an item is on your report incorrectly, they care about trying to get the money out of you even if the item reported does not even belong to you. Pros: No pros at all Cons: Staff, attitude, customer treatment more

I am working with this agency now. I have proof that someone messed our lease up, but everytime I have contacted them, the intrest goes up by 100 to 150.00.In a matter of days. I told them I had pictures of damage when we moved in. I asked to recieve all the documents that they have, that says I was on the lease. I was not on the lease and every time I have tried to work out something, they hang up on me. This agency has no respect for the people who owe debts. I understand there are people out there who get their property trashed and move out early. I am not one of those. They refuse to understand those who owe the debt, if you say they are wrong they hang up on you. If I was a Landlord, I would not recommend this company to anyone. I am completely frustrated with this company. They are stealing my money. I paid the rent on time for each month. Now, we put our mattress in the trash, it was filled with bed bugggs. They are charging us 150.00 for that. I am now hiring my own lawyer to combat them in their disrespectful ways. I will be reporting this company for harrassment. Anyone else who wants to get on this too, contact me. Pros: They only care about themselves Cons: everything more

I have worked with collection agencies before. I worked for one, and with another. These people are by far the worst I have ever encountered. hopefully someone will eventually take over the Co. and let their employees know that even people who owe money deserve respect. Cons: can not name anything that was not a con more

This is the first time I have ever rated anything. I just really felt I needed to because I am so upset with the way I have been treated by Mike. I was a tenant at Cedar Creek Club Apartments for 1 horrifying year. I moved out when my lease was up and had paid everything I owed. The manager did walk through with me and gave me a letter of reference for my new place. He also told me that I would receive my $99 deposit back. Well I never got my deposit back but I blew it off. Two years later, I began receiving threatening letters from Continental Collection Agency. I spoke with Mike, who had a very rude attitude toward me. I told him that I didn't owe them any money. I was paid in full before I moved out. He told me that he was just trying to collect a debt and that I had to pay it. When I told him that I had no intention on paying money that I did not owe, he hung up on me. For 2 years I have received letters from them and I told them that I still was not paying this bill that I did not owe. Now they are taking me to court for the collection of this false debt. They have reported this on my credit report many times. I spoke to Mike again today and told him that I have a letter of reference from Cedar Creek Club Apartment and that I have A receipt stating that I was paid in full. He then rudely said to me ""we have spoken about this before and you didn't tell me you had that"". I told him well I do have receipt and I have pictures of the living conditions I had to endure while living in the apartment. I told him that I had received their offer to settle out of court and I had no intention of paying this false bill and that I planned on counter suing Cedar Creek Club Apartments. Mike then told me that if I had that stuff I would've already used it and that they would see me in court and then proceeded to hang up on me again. I tried to call back to make a complaint on him once and for all and there was no answer. He wonders why they haven't seen my evidence. HOW? Pros: There are no pros Cons: Can't get anywhere because they automatically assume you are wrong without any proof more

I am trying to find an apartment to get out of this bad situation that I am in, the complex that I am looking at is trying to see what is going on with this colletion, but nothing shows up. I call the agency to find out why there is not indication that I am paying on it my debt and she tells me that they are not required to show that I am making payments on it only show when it is paid off, what kind of s**t is that.....How is someone supposed to find a place if it looks like they have this debt and are not making payments? I was pi**ed off at this and tried to be reasonable with her but she wasn't giving me any information that would help me out and to boot she was a complete b17ch. They need to learn a little bit about customer service cause they really s*ck at it. more