- 1st occasion, Connie quoted $90 for the cleaning. Cleaning took 2.75 hours for a 2 person crew to complete.
- 2nd occasion - I asked Connie to come for the same clean job. Connie told us the cost would be the same as last time. One person showed up, and took 6.5 hours to complete. I received my bill, and was shocked to get a $200.10 bill. I called Connie about it and she was incredibly rude. Told me her person was there for 6.5 hours and she charges $30 per man hour, even though last time the crew of 2 did it in 2.75 hours for $90. She lied to me blatantly saying she never gave me a quote and if I was only charged $90 last time it was an error and that I was, in her words “lucky I don’t add that on to this bill”. She then insulted me saying that I did not understand her complex (note my sarcasm) $30 per man hour formula. I gave up trying to talk to her, paid the bill in full and warn you away from CWGC, they are a dishonest company that I never again will trust in my home.
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