I would like to take this opportunity to share a mishap that occurred after taking my car for repair to Mr. Edwin Rodriguez and Mr. Jason Viera, owners of The Collision Center in Hialeah, FL (and South Florida Collision, LLC in North Miami, FL). On November 22nd, 2010 after being involved in an auto traffic accident, Geico, the insurance company estimated a 40 hour repair and appropriately paid 3 weeks car rental. Unfortunately, it took well over 2 months to get my car back. Throughout this time I was promised (both acknowledging a heavy workload as cause for the delay) that I would be fully reimbursed. Not only were the funds not made available throughout this vexing and unwarrantably lengthy repair but at the time of picking up my car no reimbursement was made and only further promises to refund my $839.86 out of pocket cost were given. My many still on going phone calls (none returned), office visits, office sit-ins and subsequent conversations with other disgruntled customers I met there and online have only reinforced my feeling of having been made a fool of.
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