College Mound Water Supply

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12731 FM429
Terrell, TX 75161

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(972) 563-1355
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Reviews
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( 5 )

Best

I have had this water company for 15 years and have never had a problem. They are great!

Worst

Customer service is inflexible and difficult to work with even for long-term customers in good standing - worth it to look elsewhere!

Would not reccomend 2/11/2019

Customer service is inflexible and difficult to work with even for long-term customers in good standing - worth it to look elsewhere! more

Previous complaint-muddy water 3/13/2013

Customer service lady, Tara, did say she would pass along my complaint! Not sure why the prob has not been resolved more

Muddy water 3/13/2013

I have been on College Mound water for approximately 25 yrs. Until 6-8 months ago it was great. In last few months, our water has been muddy numerous times. I called a complaint on this today after ruining a load of white clothes due to muddy water. It has been over 4 hours and our water is still unuseable and we do not know when it will or if it has been checked. more

Bad Customer Service 3/21/2011

I called as a potential customer and was treated with no respect both times I called. The lady named Tara was very short with me and acted like she did not have time to answer my questions on establishing an account. They were standard questions that I feel any new customer would ask, but she acted like I was wasting her time. If she does not like to deal with the public, she should find another line of work. more

Reduce Your Water Bills 7/27/2010

By awarding contracts to contractors that are 10 -20% higher than the qualified low bidder because they are either friends or in bed with the board members it cost everyone who buys water from them much higher rates than they should be charged. Replace the board with honest people and watch your bill go down! more

Wonderful 2/16/2010

I have had this water company for 15 years and have never had a problem. They are great! more
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