While attempting to completeply payoff the balance that CBO claims on my credit report I simply asked if the company provides letters of deletion (which you then forward to all 3 credit agencies in order to clear your credit report). I was then passed to Ms. Snow the supervisor who began to raise her voice demanding I provide my current address. My current address is irrelevant if Im prepared to make the payment by phone, they simply want to harrass me by mail. I calmly explained this to her and she became rude and beligerant eventually hanging up the phone on me. Be prepared for similar treatment since this seems to be redundant with most reviews of this company.
Pros: They answer the phone, yay!
Cons: Do not accept credit card payments, Rude, Harras you for your current address
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