Do NOT rent from Clemente Real Estate Services!
Unfortunately we currently rent from Clemente and it has been a nightmare since the lease signing. The staff is very rude and has no respect for a customer's time.
We were handed the keys to a house that was nowhere near 'move in' ready. The house was filthy (requiring a cleaning staff to come out for 3 days of cleaning), there were multiple maintenance issues and the carpets had to be cleaned three times. All of this took two weeks into our lease to finally be completed. It took four days before we could even unpack our belongings.
Although he offered to refund us two days of rent (hardly reasonable given the above timeline for cleaning and repairs) it took numerous emails and phone calls to finally get a response from them.
I'll reiterate my recommendation from the beginning of the post, do NOT rent from them!
Pros: Good property (when clean/repaired).
Cons: Bad communication, customer service, no respect for clients.
more