Bad customer service, sit on hold for 20 minutes no matter what time it is. No communication. Leave many messages, never get a call back. Had several bad experiences in last year. They don't tell you what they're doing. Vet assistant was about to stab dog in neck with needle when I asked what she was doing. She said she was giving him a rabies shot. I told her he had already HAD his rabies shot. Vet treated me like I was stupid and didn't know how to raise a dog (I'd been taking mine there for YEARS). Took other dog in to get spayed, dropped her off and when I picked her up, they told me that she had been tattoed. I gave NO consent and now my dog has an ugly thick 1 1/2 inch green line down her tummy and she's only a 5 pound chi so it's HUGE on her. NO COMMUNICTION and then they act like its your problem. No one ever tattooed any of my other dogs when they were spayed.
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