Classic Collision

""Awesome service. \r Awesome Communication. \r Awesome and Flawless Repair. \r They communicated via phone and e-mail about the status of my vehicle before, during, and after my vehicle repair. \r I had right rear end damage to my BMW and they had it back to me in less than 48 hours. \r My rental car was there when I was done filling out my paperwork as I was leaving my vehicle for repair. \r I can't say thank you enough.""\r more

These guys are great to work with. They took care of us throughout the process and went out of their way to make sure we were satisfied with the result.\r more

No one likes to have to get their car fixed. My husband had his car fixed here a few years ago, so we took my car in when I had some body damage. I dread these things, but I was so wrong. I walked in and was immediately greeted by a friendly face who even guessed who I was before I could utter more than a few words. All the paperwork was ready for me and then it was on to the on-site rental. That was a breeze as well. Bo kept me informed of what was happening to my car and when it would be ready. Snowpocalypse 2014 hit right in the middle of when my car was due to be finished. These folks worked the weekend to make sure they were caught up from the two days down. Just an awesome experience-- couldn't have been more pleasant and easy. They also worked seamlessly with my insurance -- State Farm. Thanks again!\r more

Everything was absolutely first-rate. Have been bragging about my experience with you and Geico since I picked up my Jeep. Thanks so much for everything!\r more

The people there are true assets to the Classic collision team. Everything was crisp, detailed and well taken care of. If I need anything in the future, I will definitely come back. Thank you !\r more

Thank you for following up. I was very pleased with my experience at Classic Collision! I will be sure to recommend you all to my friends and family!\r more

Classic Collision made me feel like a valued customer and went above and beyond. A special thanks to Mark Bishop and Casey for taking care of me :). You guys were AWESOME!!! I will definitely be recommending Classic Collision to all my friends and family. Consider me a customer for life! Oustanding 5 STAR RATING\r more

It was a pleasure dealing with you during my recent accident. The customer service was 10 plus and the repairs to my car were above and beyond what was expected. My 7 year old car looks almost new! Thx to everyone there.\r more

I had my damaged vehicle taken to Classic Collision and although it could not be repaired. I received excellent customer service from the manager . He went above and beyond to provide me information and processes to assist me with my insurance claim. If i ever am in need of collision repair again, this location will be the first place I call.\r more

Your crew did an excellent job from start to finish. We are very pleased with everyone's courtesy and professionalism. A job well done. Many thanks for your interest and followup.\r more

We would like you to know that we are well pleased with the communication from your company while our car underwent repairs. Our service advisor Steve provided a high level of professional service and kept us well informed throughout this process.\r more

The Classic Collision team did an outstanding job on repairing my 2007 Buick CXL for the second time. The quality of work was top notch and I am so happy with the results. I have recommended several people to the this location for their awesome service and quality of workmanship.Thanks for the great service.\r more

""Thanks the support on the repairing on my Infiniti. \r They was very professional, friendly, and knowledgeable. \r The completed work was exceptional!! Car looks brand new.\r Thanks also to all the friendly people at Classic Collision during the process.\r I will recommend you to all my friends.\r Thanks again""\r more

I've used Classic Collision many years. I got my car back today and this was the best experience yet. The customer service provided was excellent. They are quick to respond, polite and helpful. I took delivery of my car on Wed. before Thanksgiving - a warning light came on to turn the engine off when driving it on Thanksgiving Day. I called on Fri. morning - within 5 minutes of hanging up the, I got calls from Enterprise car rental from someone to come and pick me up to get me back in a rental car and from the towing company to pick up my car - both of which were done within 30 minutesThey wanted the least inconvenience to me as possible and wanted the work on my car to be done properly and to my satisfaction. They found the problem quickly (a small pin point leak) and began work to fix it. I have always been very pleased with the quality of the work at Classic Collision but this time there was a great leap in customer service which was very impressive. I'll be back when needed (hope not too soon) and will tell my friends about Classic Collision.\r more

Just wanted to drop a note and say thanks for excellent service. Our consultant was efficient and friendly. We appreciate his attention to detail and keeping contact throughout the process. We would also highly recommend him and your company for business.\r more

They gave excellent service to help assured me that my car was in very good hands. His professionalism was outstanding and so courtesy. It was my pleasure taking my car at a reputable company. My family and I are very happy with the final results of the car. Thanks so much.\r more

Repairs were done right and in a timely fashion. Everyone was great as well.\r more

Travis was the best customer oriented operations manager I have ever dealt with, classic collision is truly blessed to have an employee like travis .I was out of town working and he took good care of my wife and children made sure the rental was waiting for them when they came to drop off my vehicle. The issues with the car from the hail damage was dealt with in an competent and professional manner he made sure to keep the communication lines open between he and I. I just can go on and on about my visit to you guys facility in union city. The insurance company only approved certain parts of the vehicle to be painted so when I got the roof and the bumpers approved guess who I sent the repeat business because of the outstanding customer service travis and his team gave me and my family, you guessed it classic collision union city.\r more