City Looks Hair Color Salon & Spa

Message body Wow, I am shocked at the review below! I have been a loyal client of City Looks for over 13 years. Not only have I had the same girl, Lisa, do my haircut and color I have had Gail do my unabrow too. Yes, I hate to admit it, I do these services. Hey, even guys need to look good, right? I have had 4 star service ALWAYS! I am greeted by name every time I go, when I call they are so kind. I have turned on many people to them and all say the same thing, this place is off the charts awesome! Thanks City Looks and keep up the great job! more

I was a walk-in and got a new stylist (to the salon - they said he had several years experience as a stylist). He did a great job on my hair and a so-so job on my eye brows. I made an appointment to get my hair cut by him again in 6 weeks. A week before the appointment something came up and I called to reschedule. I was told that the stylist was no long with the salon so there wasn't an appointment for me on the books. I'm glad something came up so I didn't waste time showing up for an appointment they no longer had on their books.\r \r I don't know if that's common practice for this salon to (a) have such a quick turnover of stylists and/or (b) when a stylist leaves they don't bother to call and tell the clients. Either way it doesn't bode well. The managers should get their heads out of their @**. \r \r I got no apology, no suggestion for another stylist I might see, nothing. I will NOT be going back there. more