On two separate occasions my daughter needed a cab and was told a time and waited and it did not show at the time she was told. On the second occasion, she went to meet the cab at the time she was told. She waited for a period of time before calling to inquire when the cab was coming. She was told the cab had left and would not come back again. I called the company to inquire why my daughter had not been picked up at the specified time. I was informed that my daughter had been told a time that the cab would pick her up and that she was not out there so the cab left. My daughter waited for the cab at the specified time. When I told the person on the phone this her response and tone was very unprofessional. I asked to speak to a manager and the person stated, "I am a the manger." I asked to speak to her supervisor and she informed me that she was the owner. I told her that my daughter would not be using her services again because the company is very unprofessional. Then,
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