Charter Oak Apartments

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11637 Charter Oak Ct
Reston, VA 20190

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(703) 471-5335
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Charter Oak Apartments - Reston, VA
Charter Oak Apartments - Reston, VA
Charter Oak Apartments - Reston, VA
Charter Oak Apartments - Reston, VA
Charter Oak Apartments - Reston, VA
Reviews
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Best

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Worst

I have lived here for many years. The current management staff is rude and will lie to you, especially with repairs. I have had problems getting repairs done within the "guarantee...

Current Office Staff must have had rudeness training 7/28/2008

I have lived here for many years. The current management staff is rude and will lie to you, especially with repairs. I have had problems getting repairs done within the "guaranteed" 24 hours even when it is a high priority such as a broken toilet. That took over 24 hours to fix--when it is your only toilet--that is a SERIOUS problem. Broken major appliances have taken up to a week. You can call or submit your problems online--you still need to hound them to fix anything. The office staff is surley and abrupt. They do not care, they have no customer service skills.\r With all the nice condos built recently--you can do MUCH beter for the same price. more

Better maintenance needed 11/28/2005

I have friends who stay in these apartments and they are happy with it. The only thing they are concerned about is the maintenance of the buildings as such. Some of the fixtures, closet doors, etc are old but everything works. Some of them live in a larger apartment on the top floor end unit and have a great view of the golf course.They find the location very convenient. Iv been here myself and I think this is a great place to rent. more
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Charter Oak Apartments

Owner Message
  • Find the apartment of your dreams! Call now to speak with a leasing specialist.

Additional information
  • Hours: Mon-Fri 9am-5pm, Sat Closed, Sun Closed
  • Neighborhoods: Reston
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