Charlotte Veterinary Emergency & Trauma Services

Yes, this clinic and the procedures used are expensive. What would you do if it was your child? And not the furry kind. Somehow we'd find a way - we'd want them to have the very best. Like with anything else, you pay for the expertise and convenience. I'm certain my "grand-puppy" would've died if it hadn't been for these people. The dog was attacked by a neighbor's dog. My daughter was hysterical when she called me (I live in Alabama). These people help take care of her and my grand-puppy until we got there. We were told there were no guarantees - the dog was very badly injured. It was comforting for us to know there was always someone there with our baby. It was also a convenience for us that we could go by and visit at any hour. Because this was a case where the neighbor's homeowner insurance was paying, photos were a necessity. The doctor made pictures during surgery and furnished a CD for us to have. Anyone that doesn't think it's worth should see these pictures and t more

The doctors at this ER vet clinic are amazing & compassionate! I took my dog in after being attacked by another dog in May 2007. She should not have survived. When I arrived her intestines were on the outside of her body. The doctors helped me get her out of my car, and treated her immediately. If it weren't for the expertise here and at the adjoining Charlotte Veterinary Surgery-there's no doubt in my mind that she wouldn't still be with me. All of the office staff helped to calm me down and worried about what care I needed to receive as well from the dog bites I also received from the attack. This is the 2nd visit I have had to make there and both times were phenomenal! more

This emergency clinic is the ORIGINAL emergency only clinic that has been around for years. They were located on Elizabeth Avenue in downtown Charlotte and have always provided quality care for after hours, holidays and weekends. Since moving to Matthews, they now offer 24 hour critical care and are available to support your regular vet as needed. They also have as their tenants an ultrasound/imaging service (Dodd Veterinary Imaging) and a referral only surgery practice (Charlotte Veterinary Surgery). These two practices, while not affiliated with the Emergency Veterinary Clinic, offer their services to patients as needed to further their recovery. Yes, this service is expensive, but when your pet is in need, they are there and open. more

We took our mini dachshund in as he was having difficulty breathing. After waiting for quite some time, they finally did a chest x-ray. The vet on staff told us his condition was "chronic" - not critical. Since this was a condition with a sudden onset of symptoms, we were not sure of the diagnosis. She still insisted he should be fine. Well, long story short, and a sleepless night, we went to our own vet clinic, first thing in the morning. He was throwing blood clots in his lungs, by then, and we had him in an oxygen crate until we had to say our goodbyes. I always question if we had gotten him to a better facility, what the outcome might be. At least we knew he should be in a better place than suffering without the proper care. They are too busy and too short of staff to offer the care they charge for. (And, they didn't follow-up to see if he was doing okay.) more

Actually, EVC is not the only emergency clinic in Charlotte. Believe it or not, there are 5 emergency clinics in the Charlotte area (including this one in Matthews and one in Gastonia). Their prices are also somewhat cheaper than that of other emergency clinics in Charlotte. I know that a family vet is much cheaper for some services, but they are not open when a lot of these emergencies take place. At the clinic I work at, prices for euthanasia and cremation can run well over $150. This is not meant to be a smack in the face to pet owners at all, but a way of paying for those extra hours that these clinics are open. \r \r EVC-Matthews' prices are actually cheaper than a few other emergency clinics in this area. more

This is a great clinic. Its open 24 hours and I have their phone number on my fridge in case of pet emergencies. They rush you right in if its needed. I also work long hours so its nice that if I come home at 9pm and my dog seems under the weather I don't have to worry about taking the next day off of work, I can take her right in. They also take Care Credit, which is a credit card for veterinary care. I have my own pets and I also foster so this card is a real lifesaver. PROS: Open 24 hours, Great Emergency Care CONS: Expensive more