My husband and I phoned CEO to place an order for one of hour favorite neighborhood restaurants in Bucktown, which is within walking distance of our home. We were told that we're a block west of CEO's delivery area, and that we would have to pay a mandatory 20% gratiuty for our $55 meal. When we complained about the logic of considering the restaurant's own neighborhood outside its delivery area, we were told ""that's just CEO's policy. It has nothing to do with the restaurant."" After we placed the order anyway, the manager of CEO called us back to tell us he was cancelling our food order.
Pros: Range of menus
Cons: Narrow service area, terrible customer service, overpriced
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