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Carr's Rug Cleaning

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2919 Sutherland Ave
Knoxville, TN 37919

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(865) 525-9221
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Carr's Rug Cleaning - Knoxville, TN
Carr's Rug Cleaning - Knoxville, TN
Carr's Rug Cleaning - Knoxville, TN
Reviews
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Best

Carr's Rug Cleaning is wonderful. They just did a great job. This was my first time using them and they were very responsive from start to finish. Every contact that I had was ver...

Worst

All reviews seem positive

Fine service 5/7/2014

Carr's Rug Cleaning is wonderful. They just did a great job. This was my first time using them and they were very responsive from start to finish. Every contact that I had was very pleasant and I was happy with their prices. They cleaned my rugs very efficiently and were also polite. They returned them to me looking as good as new and I was really impressed with their workmanship. I'd absolutely recommend them. more
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Carpets looked GREAT! 5/6/2014

Carr's Rug Cleaning and Bob himself do a great job at meeting customers needs and providing thorough results that leave you feeling re-assured. In regards to the service I received with them, they did everything the way they said it would be and when it came down to the final paperwork at the end it was spot on with what the quote stated. They were also very prompt and professional in their service, along with thorough and persistent in their dealings with me and the price point. All my questions were answered in a timely manner they left me feeling re-assured about the work done. Bob obviously knows the product and quality very well and that made our conversations very open, personable and honest and that made me feel very good about hiring him. Going forward in the future, I would absolutely use Bob and his company again and I have already recommended them to several other friends in the area looking for carpet replacement. These guys are great! Pam D. more
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Best service experience ever! 4/14/2014

I will use Carr's Rug Cleaning again and again! I called them when I was having a party, and I needed my carpet cleaned. The lady who answered the phone was so kind and just willing to work with us to the best of her ability. They were very prompt, and they came when they said they were going to. When they were done, the carpets looked brand new! I've had my carpets cleaned by other companies before, but I never experienced the level of satisfaction that I did this last time. It was wonderful. They're a very professional company! more
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Exceptional service! 4/13/2014

I put off getting my carpet cleaned because of a bad experience I had previously with a national carpet cleaning chain. I am so glad I heard about Carr's Rug Cleaning. Bob Carr and all of his staff were exceptional. They were professional from the first phone call. They were friendly, polite, and knowledgeable. They gave advice beyond what they came to do, answered questions I had without making me feel stupid, offered discounts when applicable, and custom tailored their advice based on how we had taken care of our carpet. I wish all service companies would be this trustworthy and easy to work with. A very positive experience! more
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excellent 4/2/2014

If you want to have the very best available business to clean your rugs, I would totally recommend Carr's. The technician was friendly, courteous, and meticulous in discovering areas that needed special attention. He did not waste time but accomplished the job thoroughly. Thank you!!! more
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Absolutely wonderful! 3/26/2014

Carr's Rug Cleaning are so dedicated, professional, and caring. You get all the individual attention you need. The fellow got here in the morning right on time when he was supposed to and he never stopped working--he didn't even stop for lunch! He did a fantastic job and it looks really nice. I'm really pleased! Mr. Carr also came by to check on the fellow as he worked which I thought was a real personal touch! more
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Not your normal carpet cleaning company! 3/19/2014

We have used Carr's Rug Cleaning for the past 4 years and have found them to be superior to all the rest 'run of the mill' vendors. Their employees are dedicated professionals and are long term and care about the reputation of the company. They have always treated us like we were their only customers. I would highly recommend Carr's to anyone wanting a high quality carpet and rug cleaning service, and they are a true credit the business! more
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Excellent in-home carpet cleaning, as always! Ditto for in-store rug cleaning. 3/16/2014

Jay cleaned my wall-to-wall carpeting last week. As always his service is excellent, and the carpeting looks like new now. I was especially impressed by his offer to help me with two area rugs. He not only rolled them up, prepared a ticket for cleaning them in the store and then took them with him in his truck, but also helped me to lay two of my other rugs in their place. This saved me a lot of time and effort. more
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Dependable service 3/12/2014

Work is well done; carpets are really clean. They are very careful with the furniture. more
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From scheduling the day to the guys walking out the door......nothing but professionalism!!!!! 3/4/2014

We have used Carr's service many times and when I say Professionalism.....they are EVERYTIME!!!! From the first phone call with Marsha till the guys walking out the door, we were pleased. The carpets look great and the furniture now has new life! I would recommend them to anyone without any hesitation. Will use them again, SOON!!!!!!! more
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An excellent company 2/28/2014

Carr's servicemen, Dwayne and Kevin, were very professional, very courteous and very considerate. They were careful of my home as they cleaned the carpet, protecting doorways and furniture. My white carpet is white again! Highest marks for them as well as the office staff in answering my questions before booking them. A great experience. So nice to see such an excellent company. I highly recommend them and would use them again. more
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Professional and attentive 2/21/2014

On time. Followed up with answers about my questions more
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What a pleasant experience!~! 2/6/2014

Our rugs prettier than brand new! Such a wonderful company to work with and a new, fresh start for the rugs. This is the second time we have used Carr's and will continue as long as they are in business, which I hope will be years to come. Family businesses are hard to beat--it's a pride thing and a drive to please. more
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Great service 1/16/2014

We have used Carr's in the past and they still continue to impress us, especially Jay, who has handled our cleaning, he had a great attitude and is professional in his approach. more
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had great experience with carr's ,first timed I every had carpet cleaned and was very pleased 1/6/2014

Marsha, was very ,very nice and very helpful will use them again and have all ready referred them to my family and friends. more
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Very pleased 12/16/2013

We have been working with Carr's over the last ten years and have been very pleased with the results on every occasion. more
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Every experience is excellent! 12/16/2013

Carr's Rug Cleaning is my favorite rug cleaning service. Blaine is very courteous and professional. He had all the equipment that he needed and didn't have to go and get any other parts when he was on the job. He was on time and he didn't stop until the job was finished. The only thing that I had to do the following day was remove one or two bits of plastic from underneath the rug, which was what was instructed of me. I have used Carr's Rug Cleaning twice already. They gave me a discount for referring them to several people who got five rooms done with them. I like that they had such an extensive collection of equipment and didn't just use a single vacuum cleaner. They didn't leave a mess in the house or any footprints at all. They did an expert job! more
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Great job even when holiday decorating was going on 12/5/2013

Had a very good experience as usual. Even with house decorating items and people in his way and all the associated issues, the technician managed to work around us and produce a wonderful result. Have never been disappointed with Carr's service or results. more
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Carr's has cleaned my carpets for several years. 12/4/2013

The people at Carr's carpet are excellent. The people in the office that answer the phone are very helpful and try to schedule according to your needs. The men who come to your home are very knowledgable in their craft , they arrive when they say they will do an excellent job and leave when they say. They give a estimate of the cost up front and stick to it. I recommend them to all carpet owners! Mine looks like new and is 12 yrs old!! more
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