I came home from work one day at 8 months pregnant to a house that was 95 degrees; my AC had broke. I called numerous companies to come out anf ifx it, but they were all booked for the next 2 days - Except Rite Way. They told me that it would be an extra overtime fee to send a worker out that day. I said that I'd pay it ($120) becausse I needed my AC that night, when the worker got to my house, he said that the fan motor had gone out and that he could fix it that night for $800. needless to say I couldn't afford it and I was hesitant because I just felt like something wasn't right... I thought to myself, my house was only 2 years old, maybe it's under warranty. I told the Rite way worker no thanks and paid him and he left. the next day I called my initial C installer and asked them if i had a warrenty on my AC still. they told me that I had a parts warranty, but i would have to pay either them or another certified company for labor. I called Rite Way back thinking I would use them since I had already paid them the large diagnostics fee. There phone secretary told me that they could not install the new AC motor for me if it was still under warranty, that I would have to pay for the part and pay for it to be installed also, at the $800 rate. I called my initial installer back and told him the reason that Rite Way couldn't install the motor. They LAUGHED and said ""Rite Way just wants your money!"" The initial installer sent a man out that day and got my AC fixed for $119! It sure beat the hell out of the $800 that Rite Way quoted me on! Don't call Rite Way for your AC, they will overcharge you an arm and a leg!Later on my initial installer's worker told me that Rite Way workers have to bring in so much revenue and that is why they overcharge people and don't want to do the work if the parts are still under warranty... I highly suggest calling someone other than Rite way to tend to your AC problems.
Pros: nice worker
Cons: OVER CHARGES!! Not willing to fix if parts are atill under warrannty with another company - they want you to buy there parts for more money!!
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