CareSpot Urgent Care of Neptune Beach

I brought my daughter to Solantic because she spiked a fever and it was Saturday, her pediatrician was closed. They preformed a strep test which was negative and the doctor proceeded to tell me it must just be a virus, give her Tylenol. It is now almost Thursday, my 5 year old has been running a fever since Saturday so I called Solantic to ask about the Feel Better Guarantee. Turns out, this Solantic does not participate with that program as the girl that I spoke with rudely explained to me. Now, I am going to have to shell out even more money for an office visit with her pediatrician after I already had to pay for the office visit at Solantic. Unless you need stitches, or you have a broken bone, I would stay away from this place and wait until your regular physician is open as you will probably just end up having to see them about a week later anyway! Pros: null Cons: null more

I went to this facility for treatment on a holiday weekend for an infection. They gave me medicine that had worse side effects than the infection itself. When I called to request the medicine be changed, I was told I would have to be seen again for the same thing I was seen for 2 days prior and was given medicine that made the condition worse. If you can't wait for treatment by your regular doctor, go to the hospital. At least they will help you instead of give you medicine they know has bad side effects and make you come back and pay more money to change the medicine they knew would not help in the first place. Very disappointed! Pros: null Cons: null more

Went in with my 11 year old daughter for a school physical. We moved from Europe (Austria) to the States (Atlantic Beach, FL), so my daughter is very shy and her English is not very well. She was scared and nervous because of the physical. - The "lady" that wants to be a doctor was absolutely incompetent, rude, unpolite and very unpatient with us. The problem was the eye exam - my daughter was shy - she said the letters not loud enough and some she was not sure about....The lady should have shown some patience - especially after I told her (when we walked in) that my daughter's English is not so well. It was ridiculous!!! will never ever go to this place again!!!! more