These people are terrific. From Dee Dee taking the calls, setting appointments and working with manufacturers for their customers, to Marty and his speed, efficientcy and ability to ""tell you like it is"", you will NOT find better customer service or product knowledge in the industry. From the most simple of tasks to helping me maage warranty issues with the manufacturer, I have never found a nicer, more competent service company anywhere. If you have any issue involving your a/v system, call Captain Video first. They are going to get you pointed in the right direction, even if they aren;t the ones who ultimately handle your service.
more