I had them do an install of prefinished flooring, which came out beautifully. They also sanded, stained, and refinished my other floors. They looked beautiful. However, they are not resilient AT ALL. They have scratched by just moving a box of sweaters (very light). I am beginning to think that they do not apply 3 coats of poly, as stated on the contract. I think they are able to offer $1.99 sq ft. for refinishing, because they are only applying 1 coat of poly. I spoke to someone at a home improvement store, who said that there was no way they could have stained and applied 3 coats in 1 day (which is how long it took). He said that even with water based poly, it would be at least 2 days. I am very disappointed, because, I know these beautiful floors will not last more than a year or two. I've already gotten scratches as described before in 3 rooms, and I have been so carefu! I even put down painter's paper before I moved my stuff in. I guess you get what you pay for..
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