Horrible business practices. they made so many promises verbally, once it came time for them to put it in writing they pulled the "well this is our standard contract; everything else we'll put into an addendum for you shortly" and go figure; they didn't. They management there made threats to not build our home late into the process which would've cost us several more thousands of dollars in deposits/inspections/surveys we did on land we were purchasing for the potential home (construction loan is land + home build combined) among other problems.....
From lies in the beginning to purposely omitting information on the contract claiming "oh we'll just put an addendum on it, no worries!" BEWARE of this builder. We were told for an on your own lot build that we would get $10,000 credits on closing costs specifically. come to find out on contract signing day that was not included and they claimed they'd look into it and addendum it later as we discussed; among many other financial promises. Imagine the disdain we felt when later they acted like it never happened, claiming they only did $10,000 for specific builds and apparently ours did not qualify.
To make it better; they threatened to take a majority of our deposit before anything was built, even though they don't complete their end of the bargain! I can finally understand why they give almost $3,000 in credits to people not using realtors now
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