Upon speaking with Bill, the decision as to whom my wife and I chose to have a neo angle shower door manufactured and installed was simple. Unlike Bill of Capital Valley, Eric Ambrust of Security Solutions is personable and not arrogant. When I asked Bill about a warranty on the product(shower door), his reply was "" why do you need a warranty"". Security Solutions features Basco products that have a limited lifetime warranty. Yes, I am fully aware of the limitations of a limited lifetime warranty. However, unlike Bill with his condescending attitude, Security Solutions and Basco acknowledge there may be issues with the products, albeit rare.\r
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Finally, thank you Bill for your unjustified pompous attitude, thus rendering the decision process an easy one. Adopt a professional and respectful demeanor, even though you are merely in the glass business-perhaps empowered by nepotism in this family owned business.
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