Byers Wrecker Svc

Thank you Byers! I was involved in a head-on collision resulting in serious injuries for the at-fault other driver. Byers was very courteous to me. They waited for EMS to transport the other woman and allowed me to wait for my family and remove all that I needed from my car before they towed it. I wanted to see my vehicle again so I visited their yard and they allowed me through the gate to view it. No problems, quality towing, and very courteous service. The gals and the puppy :) in the front office were also very nice! Thank you! more

I am disabled, have an older car with an non-working gas gauge. I use the trip odometer to monitor my miles in between fill-ups. The last time I purchased gas I only had 420 on me. I had forgotten to monitor the miles at only half the miles. I ran out of gas on the expressway. The police came out, called Beyers and drove me to my grandson's football game. As soon as the game was over, My son, who had been working on the field drove me to get the car. Not much over an hour. This past yr I fractured 13 bones, was diagnosed with breast cancer, been bleeding for 3 months and my L side is partially paralyzed. I am on food stamps and to say the least, very tight on my financial funds since most of my medication is not covered. I still volunteer in every capacity on numerous disability groups. I do what I can for others. I politely asked them if they could waive the $20 storage fee since they already received $85 for the towing. The girl very flatly refused. She was very rude and didn't seem to have a sympathetic bone in her body. She obviously has never been disabled or had to suffer unbearably because she did not have enough money to pay for her medications. I asked several times to talk to the supervisor but she said there was no one else thee to talk to. She kept going on and on about HER expenses. I got so tired about HER complaining I had to hang up. Maybe some day she will realize how much $20 means when you are in pain and unable to afford your own meds. more

I don't usually write reviews.... but I received such great, quick service, I feel I have to share with others! I called Byers after I was in an accident in the middle of the road. I was panicking because I was blocking traffic and people were honking at me and almost hitting me. They arrived VERY quickly and moved me and my car off the roadway and to the dealership. The driver was outstanding, he was not only was knowledgeable, but was concern that I was upset and reassured me. They made a very stressful situation alot better! They also were very reasonable on their pricing! I would recommend them to anyone. Its hard to find exception service like this anymore!! Keep up the great work! more

You have to be present for the vehicle to be towed from their property...my nissan was damaged and Byers towed it to their lot...geico, my insurance company had to tow from there to the dealership for repairs and Byers WOULD NOT release the vehicle unless i was present...i had to leave my job in bingham farms and drive to rochester to be there just so i could watch Geico tow it away...ridiculous waste of time, any other tow place i've dealt with will release the car without you being present as the insurance company has all your info to confirm the delivery of the vehicle...bunch of bumpkins... Pros: nothing Cons: HORRIBLE POLICY more

My son was driving and landed in a ditch. I had no car and no way to help him. I hear about Byers from a friend and called. The secretary in the office was even willing to work with payment over the phone!! They were very friendly and showed up at the scene within 30 minutes. The driver/tower was very friendly. The car was towed out of the ditch and he was on his way!! Thank you!! Pros: Friendly, courteous more

I couple of months ago I needed to have my Explorer towed from my work in Troy to the dealership in Lake Orion. I called Byer's and they arrived quickly. The tow was only $118 for that many miles. The driver was very courteous and I felt comfortable driving with him to the dealership as it was late at night. more

Bill Long has been working for us for 3 years. we have never had a proble with Him, and by the way.. we do not have a 'bob' that works for us. p.s. get a life murphy family more

but a driver billy long was lazy and know good but I would recommend byers wrecker bob took care of me more

Byers arrived very quickly,within 15 minutes. They provided excellent service. I recommend using them for any towing needs. Pros: Fast, Great Customer Service, Friendly more