Buster Miles Ford

I drove down from South Carolina (278 miles) to look at a 2014 Equus. I bought the car but was only give one Smart Key , I was told the second key would be found and sent to me. I bought the car on 5 January; it is now 17 February and I still haven't received the second key. In the interim I asked them why the would not ( at their cost ) have a new key made. The cost of a second key would be $450 or so. These are the same lying crooks who charged me $500 for " customer service." They declined; I asked the sales manager why they wouldn't have a new key made and he gave me a song and dance about not cutting a new key since the Equus was a used car. The reader of this review must understand the car would not start without the key. So, if on my to Carolina I locked the car and' left the key inside, I would be in trouble Also, they did not fill the gas tank when I left. This is not a dealer I would not recommend. more

I can't speak highly enough about Matt and Hope Miles and their family of salesmen and women, their staff, their service and autobody and paint department. I have purchased 24 vehicles over the past 26 years from Buster Miles for my wife and me and have never been disappointed. In this last purchased this past weekend I took my best friend and his wife (Tom and Tammy) with me and she purchased a new Ford Taurus while with me. I dealt specifically with George Silva and Curtis Butler both extremely knowledgeable and professional. Their that GOOD! more

Recently needed service for an issue I was having with my 2013 F150. Staff worked me in and my mechanic, Rick, took me on a test drive to help diagnose the problem. Parts were ordered and repairs were made. At the end we took another test drive to make sure everything was corrected. I was very impressed with all of the staff. Very courteous and helpful. more