Burback Motors INC

The shop I took our AMG C32 to sent it to Burback's when they were unable to diagnose an audio issue in a short amount of time. After a few days, they told my original shop that they were ""100% certain"" the problem was the amplifier & that it needed to be replaced. Since Merc's price for a new amp was over $1,500.00 (!!!!!) I found a warranteed used one from a dismantler in Stockton, CA for $375.00. I replaced the amp myself & it did not resolve the problem. So... back to Goodyear on Andresen in Vancouver. They researched the issue & found that it was really the CD changer. Removed the changer, linked the fiber optics & BOOM! We have sound. Burback's also told Goodyear that the supercharger was ""going out"" & that it would be $5,500-6,000.000, including labor to replace. They said it would render the entire engine useless if it went out & cost $20K to replace the engine. Goodyear dug into it & found that the problem was just with the bearing in the supercharger's clutch. Due to the price of a new clutch, back to the dismantler in Stockton. They had a complete, waranteed supercharger with about 50K miles on it for $775. Another problem misdiagnosed by a ""Mercedes specialist"" & resolved by Goodyear. Guess where I'll take my Mercedes from now on. more

The shop owner is rude, and they are overpriced. more

I've brought several of my Benzes to Mike, including an s320, an e300td awd, and an e320 awd sedan. He's always done excellent work for me. He's very knowledgable, and has an exceptionally clean operation where you could eat off the floor. Shop prices are OK, and he's willing to work with you to figure out how to save some dough. A+ in my book. Pros: Everything more

I took my mercedes here a total of three times. The first time they charged me a hundred dollars to install the mounts for my license plate. The old mounts were striped so I couldn't screw anything into them. I went out and got the hardware and brought it to them and they said we will be done in a jiffy. Well apparently is took them two and a half hours!!!!!! Should I have to pay for that? Clearly someone is not very good at their job if it takes them that long. Pros: Clearly they are not pros Cons: I work right next to them more

I've brought my last three mercedes here and these guys are tops. They know thier stuff and are fair, honest and nice. They have always been helpful with advising what needs to be done now, soon, and later. Better service than at the main dealer. Local owned for many years, and a real family atmosphere. They work on all Benz from modern to classic..... Real car guys. Pros: Honest, Fair and Knowledgeable. No higher praise for a mechanic. Aces! Cons: The whole shop stops for lunch together. Tough if you need it asap, but i do respect thier way of doing business. more