Bronson Guitar Works

I'm really a little dumbfounded by some of the severe negative responses here about Bronson. They've been there for like 20 years, all gigging players know about them, and you just wouldn't last in business if those stories were true. I've taken my guitars there for many years; they're exceptional and I've never had a problem. I just can't fathom where those bad stories came from. more

Well I have to say that Bronson Guitar Works is one of the greatest guitar shops ever. I took a couple of my electric guitars to get it upgraded and they gave me a very good deal on the prices of pickups and everything. Mark and John are by far very nice people and Bronson Guitar Works shop is the only place I can go to for setups and many more. And it is the only shop I'm ever gonna have few miles from my house. I love Bronson Guitar Works because Mark and John are very fair to me. If I can recommend any guitar shops to my friends who play guitars or anything. I would recommend Bronson Guitar Works for them because the shop gives good deals and everything. They are not mumbo jumbos like other guitar shops. So I would recommend this to anybody. Mark, John, and Bronson Guitar Works rocks. more

This shop is truly a heaven for guitar lovers. Because of these guys, I've come to understand exactly how much goes into setting up and maintaining an instrument. I started coming to their shop about 9 months ago after I started working down the street from their office. I originally wanted some accessories and was blown away by how much cheaper they were than the big music stores. So I decided to bring my Ibanez in for a setup and again I was surprised by how much work Mark put in to my guitar, polishing the frets, intonating the bridge, sanding the nut, setting the saddles, adjusting the pickups, checking the tone and volume potentiometers and lowering the action, all for fifty bucks! The guitar played beautifully, and I have since (with the Bronson's advice) bought a new guitar and upgraded both of my instruments so they sound exactly how I have always wanted. They definitely have a customer for life. more

BEST REPAIR IN TOWN!! When you find a shop that is this good it should be shared. Don't normally write reviews, but this is very important to me as a professional musician, because I need my gear fixed right and in a timely manner. Bronson's has always been able to fix my gear on my time schedule and at a fair price. Can't beat it... Great customer service, warranty on all work performed and honest pricing. Their work is top notch no question!! more

I was considering not leaving a review but honestly I think people need to know. more

I came across this place without knowing them before hand. I waited to ask questions concerning related business questions and had the opportunity to listen to Mark Bronson wait on four customers before I spoke to him. I have been in the music service business for over 30 years , and in the music business for over 40 years. I was impressed by his knowledge , patience , and ability to explain technical work and details to novices , and also his breadth of knowledge of the guitar as an instrument in all the different uses and variations , and I have been friends and acquaintance with several of the top Luthiers in the world. Sincerely ,Mitch Greenberg more

I brought my amp in for repair and they really screwed me! One part of the amp was working and another section was not. I asked them to fix it and they fixed one part of it and now the other part does not work and they said they had nothing to do with it. WOW... what a bunch of evil no-good liars!! Bring your amp here and you WILL be SORRY!!! more

i had this joker try to paint a guitar in a silver burst paint job!!! WORST PAINT JOB ON THE PLANET!!! when i complained, i was told that was as good as it could be done and i never got a refund!!! overpriced and VERY UNPROFESSIONAL!!!! more

For many years different shops have been working on my instruments. I took my PRS in for a setup to see how their work compared to other shops I had dealt with and they are by far the Best. Now I know why so many had referred them to me over the years, but it was a bit of a drive from my house so I always tried to find a good shop closer. Well, it was more than worth the drive, my PRS and several others guitars have since been worked on by BGW. I won't take them anywhere else! They have fair prices, do great work and unlike many others ... they stand behind it. I wish I had found Bronson's years ago to save me all the frustration! Pros: Experience, Service, Cost, Warranty Cons: only 1 location more