I will drive to Pump It Up, across town, before I ever go back to Bounce U. After confirming the night and time for Family Open Bounce time the Friday before, I brought my son and his 3 friends for his birthday Tuesday night, to find out that it was cancelled at the last minute because 2 parties were just booked. We were turned away, with 4 very disappointed 5 year olds. I was told that there would be open times the next night and next week, but how can I be sure, and the same group of boys would not be together another week. This is no way to run a family friendly business or any business. When open times are set, parties should be scheduled in the allotted party times. I was shocked and disappointed and will not return.
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