Bottom's Up may be catering to the hip crowd to a fault. The restaurant advertises free delivery, yet I have tried to get food delivered many times. Sometimes, though very rarely, I get food delivered. The majority of the time I play phone tag while many employees try and talk me out of getting delivery. Sometimes they say I'm out of territory, sometimes they say it will be two hours. I just know they don't want my business. If you're not making money with delivery, simply stop delivering altogether. It's time Bottom's Up sharpens up it's customer service.
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