I had a malfunctioning air handler and called Bonded Mechanical to take a look at it. Ron (who I believe is the owner) came by and diagnosed that the blower motor needed to be replaced. He said he could order the parts and install it 2 days later. I agreed to his rather high $645 quote for the service. He removed the old motor assembly and took it with him. Later that afternoon, Ron called asking for my credit card info before he’d the order (not sure why he didn't get this earlier in person). I was out at the store but tried to provide the cc info. However, I explained the card was very difficult to read without my glasses. He called me back while I was driving and said the number didn’t work. I said I was driving and I'd call him later when I get home. Unfortunately, I forgot to call him back after I got home. Ron never called me back and instead sent a very rude and threatening text to me saying he’s throwing away my old unit. I immediately called him back after seeing his text. He was VERY rude and VERY unprofessional demanding immediate payment for his diagnostic work (all because I forgot to return his call). In spite of his very rude behavior, I remained nice and calm and he was paid for his diagnostic visit. Regardless, he continued his very rude and unprofessional behavior and refused to do any work with me. This guy has major issues. Stay away!!! Stay away!!! Stay away!!! Stay away!!!
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