TERRIBLE SERVICE! Don't ever get a windshield replacement from this place, it was an absolute nightmare. After dealing with this company for 3 weeks about my windshield, due to doing a horrible job the first 2 times, I had returned to the car wash hoping my issue would finally be resolved. I show up and wait for the owner Jeff to arrive so I can point out all the black tar marks on the inside of my car from sloppy installs. After showing him about 5 black marks in my vehicle he instantly starts cursing at me, f this f that, what are you even going to school for? I've never ever dealt with such rude customer service especially from the OWNER of the company. Completely degrading me and ruining my day. After pulling away from the Beverly Hills Hand Car Wash in disappointment, I accelerate to about 35mph and notice that my windshield isn't sealed all the way making a loud whistling sound. This was one of the main reasons I came back to get fixed. So now I need to call my insurance company AGAIN and find another company with professional service. The owner only cares about money due to the fact they told me they couldn't wash my car (after it sat in their parking lot for 4 hours) because they were just about to close. After talking with them for about 10 minutes about it they washed it, but when they were almost done washing it another customer pulled up saying he would pay an extra 20$ if they would wash it, no questions asked they pulled it in after they were closed and washed it. Jeff also complained to me saying, ""You know how much money I've lost from your vehicle?"" Insinuating that it's my fault that they did a terrible job. DON'T GO HERE!!!
more