Best Buy

Worked with James in car audio. Explained everything and was all set in no time. I have an appointment coming up so I will see if the great service continues. more

I have students that work at different Best Buys and they say it's the biggest joke. When Best Buy first got into the music biz, it's every obvious they tried to view lessons as mass production and decided that it was unnecesary and too expensive to have a separate sales staff and teaching staff. Solution: make sure to always hire people who CLAIM to play an instrument and when a customer comes in wanting a lesson, that salesman will now be your teacher even if they have only been playing a few months. They have been the laughing stock ever since but now they think the best way to fix their bad reputation is to team up with a telemarketer scam takelessonsDOTcom who basically does the same thing but just a lot more aggressive and shameless about lying about their imaginary ""staff"" of instructors. Now, if you respond to an ad because you like the bio an pic of the instructor but ""their"" instructor doesn't work at Best Buy, TOO BAD! It's the classic bait-and-switch"" You are not only going to be told, ""Too late, the teacher in the ad is filled up,"" but the ""counselor"" (salesman) will pressure you to sign up right now with one of their ""certified"" teachers at a Best Buy near your address, you will miss your ""opportunity"" to sign up at all so you really don't have time to meet the teacher first, They do not want you to meet your teacher before you pay. THIS IS NUMBER ONE OF ALL RULES OF SHOPPING FOR MUSIC LESSONS; TALK TO YOUR TEACHER BEFORE YOU SIGN UP NOT A SALESMAN. Takelessons/Best Buy has to force you to make the biggest mistake to sign up with them for lessons more

Go to Circuit City - that was the message sent loud and clear after I returned an HD DVD player to trade up to a Blue-Ray -- I had heard that Circuit City was offering a full store credit for purchasers of HD DVD players for up to 90 days after purchase, after Blue-ray won the format wars. Unfortunately, I bought my player at Best Buy. I asked the Circuity City folks possible solutions, and they said that Best Buy would probably match the deal, inasmuch as the deal they agreed to offer had been approved by Toshiba. So, I went to Best Buy, and got nowhere. After much discussion with customer no-service, I finally talked to a store manager, so offered a $50 trade-in on my $150 player, and said flatly that Best Buy wasn't Circuit City. Wow, I thought, That pretty much said it all.\r Later, to Best Buy's credit, they sent me a $50 gift card by way of an apology after I sent a letter to their corporate headquarters; however, the damage was done. I learned my lesson -- if there is any c more