If you go here, be prepared to be raped in the wallet. They are horrible con artists only after your money. They're a business, not a hospital who actually cares about animals. They only care about one thing, how much money they can take you for. The vets aren't even worth it, and everytime I stop into this petsmart (I shop there often, but stopped going to Banfield long ago.) they have new people working. So something must be going on behind the scenes that they can't even hold onto a staff, you know? I see people waiting at their counter for inordinately long times, looking confused and asking Petsmart employees if they've been forgotten about. Wellness plans are a joke, NOTHING is covered. They stick you with all kinds of hidden fees and costs, and even if your pet dies 3 months in, you're still paying for the year of veterinary costs. Some Banfields might be worth it, but this one is NOT. Staff is Always pushy & rude, and now they're selling this Firstshield garbage like it's gold.
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