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BERGE VOLKSWAGEN

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385 W BASELINE RD
Gilbert, AZ 85233

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(480) 833-0001
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BERGE VOLKSWAGEN - Gilbert, AZ
BERGE VOLKSWAGEN - Gilbert, AZ
BERGE VOLKSWAGEN - Gilbert, AZ
BERGE VOLKSWAGEN - Gilbert, AZ
Reviews
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Best

Vince made it extremely easy to set up a service appointment for me.

Worst

I was out performing test drives on cars I was interested in, and the experience I had crossed this dealer off my list. The salesman was nice up until the drive was over, then the...

Good overall 3/16/2011

Overall experience of dealership was positive, service consultation attitude and greeting was good. more

John is the best 3/9/2011

John (service consultant) is the best. He went the extra mile with my car, and I thank him for being honest with us. Berge Volkswagen is the greatest dealership. more

Great place, and great people 2/28/2011

Ken was great. Very friendly and easy to talk with. I am always impressed with the personnel at this dealership. We bought two Jettas from here and one is my daughter's. She lives in Denver and the treatment she gets from the dealerships there is nothing like what I receive here. Great place, and great people. Thanks! more

High Pressure Intimidation 2/7/2011

I was out performing test drives on cars I was interested in, and the experience I had crossed this dealer off my list. The salesman was nice up until the drive was over, then the pressure came down as to why I wasn't buying now, why I wouldn't close the deal, and some BS about if I didn't talk to his manager before I left he would get in trouble. I talked to his manager only because he was on the way out, and I don't think I've met a human being who exuded so much distrust and intimidation. He didn't understand that I didn't want the car in the parking lot because, 1) Still testing out potential cars, and 2) The car he had out there didn't have what I would have wanted and had some serious dings in it and kept putting on pressure for me to buy. I finally walked right past him out the door as he was talking, telling him I'd call if I was interested (I'm not) just to get him to shut up. Avoid this place if you want a VW, it may be convenient because its next to Costco (my only reason for going there), but I could see how they would try everything to force someone into buying a car. more

pete is great and always pleasent 8/27/2010

Pete is great! I always see him when I come in, and he is always pleasant. I am really impressed that even thought I may not have an appointment, I get helped right away! more

Prompt Service 8/24/2010

We come from out of town and had a doctors appointment first so needed a flexible appointment as we didn't know our exact time of arrival, only a general time. When we made the appointment we were told that would be just fine and we received prompt service when we arrived. more

Pleasent 8/19/2010

Berge VW always takes good care of both me and my car. Mike is a terrific advisor. My experience at Berge is pleasant, efficient, and done at a resonable price. I would highly recommend Berge VW. more

By far the BEST 8/17/2010

I have dealt with many VW dealerships in the last 20 years and most have been terrible… Berge Volkswagen is by far the best VW dealership and service department that I have ever experienced. I would recommend them to anyone. more

great service!! 8/11/2010

Pete is GREAT service writter! Berge is a wonderful dealership! more

above and beyond 8/10/2010

My service teach was Tracy and her customer service was well above and beyond what I expected. I really appreciated her help and when I need more service on my vehicle, I will make sure she is the one who helps me. Thank you Berge Volkswagen. more

comfortbale 8/9/2010

I fell comfortable with continuing to do buisness with Berge again. This time they seemed to get everything right without making me feel like repairs were incomplete. I have bought two cars from Berege and would consider a third if the service would continue to be good as it was this visit. more

best experience ever 8/3/2010

This was the best service experience I have ever had at any dealerships. Thanks again Berge Volkswagen! more

friendly attitude 7/30/2010

I am a long time Berge Volkswagen customer and have always been treated well with a friendly attitude. more

outstanding service 7/28/2010

Outstanding Service at Berge Volkswagen! more
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Additional information
  • Hours: Mon-Fri 8am-9pm Sat 8am-7pm Sun 10am-5pm
  • Payments: Master Card, Discover, Visa
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