ABSOLUTELY TERRIBLE DEALER! We were given an Internet price from DCH Oxnard Honda and confirmed our exact model's specs with TWO of their reps before making the hour drive. We went as far as to say, ""We do not want to travel so far if this SPECIFIC vehicle is not there."" We were repeatedly ASSURED the car was IN STOCK and would be waiting for us at our confirmed meeting time. However, when we arrived (on time!) our specific salesman (Steve) was strangely ""busy"" and the car was not in their inventory AT ALL (or at the very least, in transit from another dealer). Fast forward to two hours of being lied to, passed around among salesmen (each with their own irritating manner of stalling and game-playing) and finally told there must have been a ""miscommunication."" It only got more absurd when the supposed ""boss"" went so far as to ""fire"" one of the two reps who originally promised the car was in stock. And the Oscar goes to....! The whole process was a ridiculous waste of time and aggravation. Word of warning to others: THEY WILL TELL BOLD-FACED LIES TO GET YOU IN THE DOOR! PUT ZERO FAITH IN THEIR PROMISES OR HIGHLY-QUESTIONABLE ""PRESIDENT'S AWARD"" STATUS. The only thing DCH Oxnard Honda should get a ""gold star"" for is conning customers! BEWARE!
Pros: ABSOLUTELY NOTHING!
Cons: Dishonest game-players, broken promises, total runaround. They are the reason car salesmen have a bad reputation!
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