Mr. Coppola would like everyone to believe that he purchased appliances from Art's TV, and that further more he did not get great customer service. The fact of the matter is that he purchased appliances that he is having a problem with from another store, and contacted Art's TV to try to help him with his problem when he received lousy service from the store that he purchased the appliances from. Even though we are not obligated to help customers with issues who purchased their appliances from another store, there are occasions when we will go out of our way to try to help a customer out, even when the appliances were not purchased from us. That is why we have been in business in North Haven for over 30 years and are known for our great customer service. Mr. Coppola likes to point out that he is from a very respected family in the area, but when he contacted Art's TV & Appliance he was extremely rude and disrespectful to myself and my staff. Mr. Coppola knew enough to call Art's TV & Appliance to get the service he wanted when he did not get it from the store he purchased the appliance from. Mr. Coppola is right buyer beware - of stores that don't give great customer service. If any of our customers have any questions, please feel free to contact me at 203-288-2943. Thank you.
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