I have lived in this apartment complex since July of 2012. When I moved in management was fantastic, friendly and I never had an issue with them. Management has now changed as of May 2013 and can I just say ABSOLUTELY RUDE, GHETTO and I will be filing a claim with the BBB about them. Unfortunately in May I was going to be 7 days late on my rent due to an unforseen event, and I sent over a payment authorization form to my management to assure the rent would be paid on the scheduled date with no hiccups, in this time frame I was able to make the rent payment on time, so I emailed management back letting them know they could go ahead and run my card, I never heard back and my card was never ran. I received notice that the complex was under new management and I thought this must be why so I called and spoke to Tierra, whom is now the new Assistant Manager, and she said no problem, bring a money order in and she would handle it. Now a week later I receive a phone call from Tierra stating she saw the original payment authorization and I owed her $80.00. I explained to her that I emailed management stating to run my payment on time and I could prove these emails, however, because I received no response back from old management she said it's void and regardless I owe her $80.00. I have solid PROOF from time dated emails stating that my credit card could be ran and she refuses to accept them. Talk about a thief. This woman raised her voice at me on the phone, and gave me the biggest attitude I have ever received. I used to love this complex, and enjoyed living here - planned to renew my lease here soon and guess what? I will now be handing in my 60 days written notice that I will be leaving the apartment complex. As I mentioned earlier I will be filing a claim with the BBB and I will be sharing my experience with the terrible management to everyone. Along with that - I had to use the new maintenance crew lately because a fuse blew in my apartment and started smoking and it was like using the 3 stooges (minus 1), total IDIOTS and they left a disaster of paint chips on my floor. I advise you, do not move here. There are much nicer apartments surrounding the area with management that is not rude and ghetto.\r
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Let me also notate - the old management used to offer $100 gift cards for new residents that moved into the complex to write a review, so in regards to positive reviews keep this in mind, as well as new management just came on May 2013. However, I will say before new management I would have written a positive review despite a few odds and ends regarding the complex itself.
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