I CANNOT believe the previous reviews. Obviously it is because both of them didn't actually get to be IN the building and BE a consumer.\r
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This facility is unbelievably fantastic (and I went to the old facility a few times). Open areas, nice sized pens, one-on-one excercize, A/C (I remember the old swamp coolers), heat, calming music in the kennels. \r
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If there is one thing that I would highly recommend is their web site. Amazing! A wealth of information. I picked six dogs to view and did. The staff was beyond helpful! I chose an eight year-old dog who had been there two months. She was dropped off by the former owners because she was ""too much trouble"" and they couldn't handle it. This is the EASIEST dog I have ever had. Of course, the former owners turned her in when she was pregnant. In eight years she had never seen a veterinarian. So ask to see the form and don't believe it all! \r
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The Humane Society staff and volunteers were nice at every turn, every person that I met. Helpful, answered questions, were upbeat, attentive and even gave me a free bag of Science Diet, all for less that $50.00. Don't forget the spaying, shots, new owner packet, free vet visit, registration and of course, the wonderful dog that is now my shadow!\r
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UPDATE - I called the Humane Society and left a message that I lost her paperwork in my move and was going to board her in three days... can they look up by my name and her license number the information and fax it or mail it? A staff member immediately called me back and had my dogs information RIGHT in FRONT of her as we spoke. She said she could fax it now or mail it tomorrow morning and the veterinarian there would sign off on it. THEN she asked me how my dog was? Now that is customer service and concerned, responsible folks. I'd give them six stars if I could.\r
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I have no idea what these people's problems are that left the previous ratings but I bet there's a bigger story than what's read here.\r
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