Arboretum View Animal Hosp

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2551 Warrenville Rd
Downers Grove, IL 60515

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(866) 594-0614
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Arboretum View Animal Hosp - Downers Grove, IL
Reviews
( 2 )
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( 1 )
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( 3 )

Best

I have had 2 dogs that have had hip surgery here and had great experiences both times. The vets were caring and explained every option to us. Both dogs are now running and jumping...

Worst

I brought my dog here for swelling on her nose and was told by Dr. Sisto that she had a bacterial infection. After the antibiotics did not work I took my dog back and was told I w...

They only want your money 10/22/2014

I brought my dog here for swelling on her nose and was told by Dr. Sisto that she had a bacterial infection. After the antibiotics did not work I took my dog back and was told I would have to pay another two hundred dollars for the vet to see her again. The Dr. Was clueless and I'm sorry I ever wasted my time and money going here. more

2 Great Experiences 5/2/2012

I have had 2 dogs that have had hip surgery here and had great experiences both times. The vets were caring and explained every option to us. Both dogs are now running and jumping with no problems whatsoever. I highly recommend. more

Compassion. 5/21/2011

We had an amazing experience at Arboreteum View and with Dr. SaLee. I was apprehensive about taking our pup to Arboreteum view after seeing some of the bad reviews (although it is my experience the people who are negative are louder than the positive people). However, we had an amazing experience. The staff was so compassionate and were understanding about financial concerns. They offered solutions to work within a budget that still provided hope. Our pup is experiencing advanced liver failure. There is nothing more his primary vet can do. We went to see Dr. SaLee and she was down on her hands and knees with Dublin. Unlike some of these other reviews, she was very concerned with Dublin and he was the number one concern. She had spend the morning reviewing his records sent over from his other vet (and had also taken him despite being booked for a few weeks). We haven't gotten this turned around yet, but that falls on us, the owners to follow the instructions she gave us. She didn't make any promises, but she thinks that there is some hope for Dublin. We will go again, even if we lose him. Thanks, Dr. SaLee for seeing how special Dublin is. more

Dr. SaLee - A bad experience 1/20/2011

My poor rating is from my experience with Dr. SaLee, who advertises herself as a doctor of Integrative Medicine, meaning she should know how to practice both western and eastern medicine. I took my cat with Inflammatory Bowel Disease to her. SaLee put her on probiotics and digestive enzymes, which helped resolve her symptoms of chronic diarrhea. My cat also had a heart condition and Dr. SaLee was giving her some herbal supplements to balance out her system. Then she wanted to put her on Hawthorn, an herb that our cardiologist said under no circumstances, should my cat take, as it could cause great harm. I told her what the cardiologist said and suggested she pick up the phone and call him to discuss if she felt it would really benefit my cat. She never bothered to call him. Then came the time I took my cat in since her appetite was poor and she'd lost weight. Dr. SaLee assumed it was due to the heart problem. She said she wasn't comfortable doing a chest x-ray to see if there was fluid in her lungs. Any competent general vet should be comfortable doing an x-ray and reviewing it. Get a 2nd opinion from another vet in the hospital if need be to interpret the x-ray! So we saw our cardiologist who x-rayed and found the lungs were clear and we then learned my cat had intestinal lymphoma. SaLee clearly lacks veterinary medicine skills and lacks confidence. When I told her my cat had aggressive lymphoma which is terminal, she didn't even bother to say she was sorry. I filled out a survey that they hospital gave us on our experience and I was surprised no one ever called to discuss our concerns. I don't think I’ll be taking any other pets there. more

Awful 12/20/2006

Horrible. These people diagnosed a kitten with hypoglycemia and anemia without doing bloodwork or diagnostics. They issued choices as 1) paying thousands of dollars for procedures or 2) putting the kitten down. Symptoms were diarrhea and vomiting. I made the mistake of assuming that people involved with animal healthcare would put the animal's best interests first. more

Great for Emergencies, but... 10/22/2005

I'm not sure I'd recommend this animal hospital. It may be because my 9yr old dog died suddenly, shortly after a routine exam there, but I may just be a bit bias. They are nice people, but they were always busy, so I felt as if my dog was getting care, but not attention. They were nice people, but like I said - busy. I've since changed to another animal hospital (with our new dog), and it's full of animal lovers. My best friend deserves the best!! more
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Owner Message
  • Offering veterinarians and emergency veterinarians services.

    Our Purpose
    Arboretum View Animal Hospital's purpose is to make a significant positive difference in the lives of the people and animals that it serves. The hospital provides state-of-the-art health care services for companion animals in a compassionate fashion and in a way that satisfies our client's needs and wishes. The hospital establishes the standard of care in the Chicagoland area and serves as a resource for the veterinary community.

    Our Mission
    Arboretum View Animal Hospital strives to be the preferred provider of veterinary services in the Chicagoland area, and to provide security for its employees and partners.

    Our Vision
    Arboretum View Animal Hospital combines unique design, sophisticated technology and highly skilled, compassionate people to provide the best medical care for animals.

Additional information
  • Hours: M-Su 24hr
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