Appliance Repair Team

Don't waste your time or money with these scammers! I hired this company to diagnose and repair my LG clothes dryer that was not producing heat. The technician diagnosed the problem without even using an ohm meter! I was told I needed to replace and sensor and thermostat for $250.00. I agreed and the ""repair"" was done. LESS THAN 48 HOURS LATER the problem of no heat returned. I called the company and was told no one could return to address the problem for 5 DAYS!!! After asking to speak to manager/supervisor I was told a call would go out to the field technician and the company would call me back. When they called back, they told me it was and ""exhaust vent issue"" and that the exhaust must be blocked. First of all, how can they know that if they're not on site looking at it? Second, why wasn't this checked during the ""diagnoses"" and if it was blocked, why wasn't it addressed? Clearly this company had/has no intention of standing behind there service. I asked ""is it possible that one or both of the parts they replaced might be defective""? They said ""yes"", but insisted that I HIRE ANOTHER COMPANY to address the exhaust vent blockage!!!! Should I laugh or cry at this point? I checked the exhaust vent, and it's blowing air very strong as it should. It is not obstructed in any way. Long story short, I have the same problem I had before I paid AAR Appliances Repair Team $250!!! more

I was referred to this company by my homeowners insurance, First American Home Buyers Protection. They sent a technician to diagnose problems with my stove top and oven. Technician took oven part and said he would return in a week with it fixed along with replacement parts to fix stove. I contacted them a week later since I didn't hear from them to learn that the oven part was still being tested and they wouldn't schedule an appointment to install part until they verified it was fixed. I called 2 days later to learn part was fixed but that the technician's schedule was now booked so it would be another week before he could repair it. When the technician installed the ""repaired"" part, it was doing the exact same thing it did when he took it away. He also didn't bring the parts to fix the stove either. AAR Appliances rep called next day to schedule an appointment to re-diagnose the problem and basically start repair process all over again. I refused the service and felt like I was being scammed since Homeowners Insurance wouldn't send another company out. AAR Appliances Repair team offers incompetent help all over Southern California so watch out. more