I brought my Scottish Fold kitty in for surgery after scheduling it the day before with the surgeon. Upon arrival, the receptionist told me she did not have me scheduled in the computer. This caused me some anxiety as I was just there the day before and the surgeon told me to arrive at 6:30am. Luckily they were able to add me in. My kitty and I were brought into a room and I left her with a blanket so she would not be in a cold cage alone. Later that morning, as I expected, I received a call from a technician stating that my kitty had finished surgery. The technician was notable to answer question related to the surgery, so I asked when I would hear from the surgeon. I waited five more hours, knowing her surgery was complete and wondering if something was wrong. I called a few times and was told my the surgery secretary that she had no information to provide me with. I was becoming worried that perhaps my cat did not tolerate the surgery or had complications from her spay surgery. Finally, five hours after surgery was done, the surgeon called. He told me there were no issues and her IV would be coming out soon after she received another dose of pain medication. When I picked up the cat, I expected to see the surgeon or at least another doctor to provide instructions on her recovery. I was given my cat back a technician with very minimal instructions. And the blanket I left with my baby was lost "in the laundry." When we went back for her stitches removal, I had some concerns about the incision site. I requested to see the surgeon to see the incision. The technician who whisked my cat back to remove the stitches had said she would have a doctor look at the incision. She acted like my request to be present while he looked at it was an inconvenience. So the receptionist paged our surgeon so he could come talk to us in the lobby. She apologized several times to the surgeon when she got him on the phone, like such a request on our part was inconvenient. He came out and talked to us briefly.
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