Yes, the office is nice (flat screen tvs) and the staff is intelligent and friendly, but the overall practice is so unprofessional it is almost humorous. I had an appt for a cleaning around 8:30 a.m. one day....after waiting for 20 mins, the secretary informed me that the dentist FORGOT that she had a cleaning that morning and wouldn't be in. On another occassion, I went to Dr. Orlov with severe TMJ pain (he's a specialist in that)...he literally told me that I should go get an image of my brain (scan) to make sure I don't have a tumor...""just to be on the safe side""....he then finished my ""consultation-sales pitch"" by recommending $40k veneers to fix my bite because it was causing the severe pain and also mentioned that I could get braces because he's going to school for that. I left the office that day petrified that I was going to die from a brain tumor. My PCP even laughed when I told her, she was shocked, but she gave me the referral for the scan and I'm fine - no tumor. Lastly, I have always had regular cleanings and occassionally a cavity from time to time. All Dental Center is the only dentist that has told me I have 4 cavities at one time, i was shocked, i've never been told that...it was either a lie b/c they want money or a bad coincidence, i guess that's the chance you have to take when/if you go there. Oh, they also charge $100 if you miss an appointment...but say ""sorry"" when the dentist FORGETS to show up to clean your teeth. I have switched to Gentle Dental. I had an exam and was informed that I have no cavities...and they didn't try to sell me veneers or braces. Weird, huh?
Pros: the staff is friendly
Cons: but the practice is overall very unprofessional and SELL, SELL, SELL!!!
more