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Alexandria Hyundai

id: 28495378
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1707 Mt Vernon Ave
Alexandria, VA 22301

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(703) 535-6840
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Hyundai Dealer

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Other

Reviews
( 42 )
( 3 )
( 0 )
( 0 )
( 2 )

Best

Gerald Acevedo is very friendly!

Worst

This visit was a complete nightmare. It was impossible to get in and out of the dealership. There was so much clutter, I was afraid my car was going to get scratched when going to...

Friendliness 4/10/2014

Gerald Acevedo is very friendly! more

Best service ever! 4/3/2014

Whenever I call or enter this dealership, even from the moment I decided to lease or buy to the point where I now bring in my Santa Fe for service, the people are friendly, never pushy, always accommodating and flexible, and totally professional. The work is always done in less time than I anticipate, and the car always looks better than when I brought it in. The vehicle itself is a great product, and Hyundai is always striving to beat the competition. Without hesitation, I recommend this dealership whether you are a Hyundai owner or looking to buy. more

Come on by and get your car serviced (or fixed) 4/1/2014

Even getting my oil changed is fun here; I feel that I am among my (friendly) family here; they clearly care about me and the car I happily bought from them a few years ago. These folks want me to be a happy long-term customer, and that's what I am. Every time, they make sure I am pleased with how they handled my car (and me), and I am. These folks are great. more

Excellent service at Alexandria Hyundai 3/31/2014

I have had my Equus serviced at Alexandria Hyundai. The service advisor that I use is Gerald. He is very professional and follows through on all aspects. I am very pleased with their service. more

Another extraordinary level of service 3/30/2014

I took my 2006 Hyundai Sonata GLS V6 with extended warranty in for 60k maintenance and some nitpicks about slow windows, electric locks, and squeaky seat. Gerald Acevedo treated me as though I had an brand-new vehicle, provided a loaner, had the windows, locks, and seat repaired under warranty and discounted the maintenance. Alexandria Hyundai provides a level of customer service that makes me feel like I own an expensive luxury car - without the cost. more

Great customer service. 3/22/2014

No matter what I need for my Accent, this dealership has always helped me get it corrected as quickly as possible. Great mechanical service staff, customer service staff, sales staff, and financing staff. more

My sales and service team. 3/21/2014

My experience with Joon Bae and Gerald Acevedo has been excellent. I trust them to keep my car looking and operating the best it can be. I'm a very pleased and happy customer. more

Outstanding Customer Service 3/21/2014

When you take a vehicle to Alexandria Hyundai you know your car is going to serviced right the first time and they make you feel welcome more

Excellent service 3/18/2014

Fast, expert service done along with a free car wash. Love it! more

Convenient and Thorough 3/17/2014

I moved to VA from GA where I purchased my Hyundai and needed to find a good service department in the area. I am pleased with the ease of setting up appointments at Alexandria Hyundai. Service department is friendly and they delivered my car on time. The dept even gave me a small discount on my 15,000 mile service. Bonus is they are less than a mile from my house so I don't have to wait in the lobby! more

Friendly and accommodating staff 3/13/2014

I recently took my car to be serviced on Wednesday evening when they are open later. I appreciated this convenience. I booked a 6:30pm appointment, but got stuck in traffic due to an accident. They told me not to worry -that if I got there by 7:00pm, they would still have time to complete the work while I was there. I made it and the work was completed in time, even though it entailed more than simply the oil change they originally anticipated. And everyone had a pleasant attitude, even though they were about to close when we were there. I was glad they were able to complete the work since I didn't want to have to leave the car. I needed it for the next day and arranging a ride to pick it up would have been difficult. I wish someone had told me about the possibility of a loaner car or free ride when I made my appointment or at my appointment. I didn't know about this option until I took the online survey after my appointment. I will know for next time, however. Still, in all a good experience. more

Good job 3/6/2014

the service department has serviced my car since it was new and has consistently done a good job, and the service advisers communicate well about the work being done and pricing. more


Pretty fast 2/20/2014

The service team is nice and pretty fast. The waiting lobby is amenable and clean. more

friendly services 2/11/2014

Well everything was great! except drain/refill transmission on my vehicle, I couldn't tell if this really have done . more

A GREAT PLACE TO DO BUSINESS! 2/5/2014

On a Saturday, I blew a tire & needed a new one. I called the dealership & the receptionist was very helpful. Thankfully I had the tire warranty. Thanks John for helping me with the warranty. I was able to leave my vehicle overnight & it was repaired the next day. Everyone at the dealership was very helpful. Navid helped me complete the documents & Eddie Pak was an excellect service representative. I only wish I did not have to take a taxi home & back to retrieve my vehicle. It would have helped to have a small inexpensive loaner...but, then everyone would need one. :-D Thank you very much. more

Professional, courteous and organized staff. 2/3/2014

Excellent service at every visit. A+ more

Excellent staff! Highly Recommend this Alexandria Hyundai Dealer! 1/31/2014

I recently went to Alexandria Hyundai for services performed on my Hyundai Sonata. This place is wonderful because of the excellent staff and amazing customer service, especially the service advisor Eddie Pak. My experience has always been good so far when I come in for oil changes and car inspection. Excellent and highly recommended! Sherman more

Another Stellar Service 1/31/2014

Even though there are closer Hyundai dealerships to me, I go out of my way to continue using Alexandria Hyundai. The Service Department is efficient, personable, helpful, and honest. My Service Adviser caught that my car needed a recall fix (totally forgot, was there for something else), found other issues that needed attention and made sure I understood what was needed and why, and then did all he could to help me save on the extra work. I grew up driving American clunkers, and constantly had to get mechanic and service work on them and grew to loathe dealing with fixing cars and sitting in lounges, etc. Using Hyundai Alexandria is the polar opposite. It is a stress free, easy and friendly experience each and every time. Your Service Department is the gift that keeps on giving, the added priceless benefit of having an Alexandria Hyundai car. more

The people 1/22/2014

I would highly recommend this dealership. The Hyundai is excellent, but with many dealers to choose from I would not hesitate to return to this dealership. more
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Owner Message
  • Visit Alexandria Hyundai to view our huge selection of new Hyundais and used cars, trucks and SUV’s for sale. Our sales, service and finance teams are ready to serve you. We have the new vehicle to fit your style and budget!

Additional information
  • Hours: sunday: 11:00-17:00, monday: 09:00-21:00, tuesday: 09:00-21:00, wednesday: 09:00-21:00, thursday: 09:00-21:00, friday: 09:00-21:00, saturday: 09:00-18:00
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