Accurate Auto Of Hillsboro

I took my truck in to Accurate Auto with an extremely well defined and easily reproducible problem -- the truck was hopping horribly at highway speeds. Initially they tried to talk me into a solution which was obviously incorrect -- new tires. Obviously incorrect because I had the problem both with old tires and a new set. They then proceeded to prescribe replacing the entire front-end, which they did at a cost of thousands of dollars. This did nothing to solve the problem. They offered to keep fixing stuff, but since I was running out of money I declined. I took the truck to the Ford dealer who fixed the problem (albeit at an inflated repair price) correctly the first time. I don't know why Accurate Auto got the diagnosis so incredibly wrong. Either they failed to diagnose the problem properly, or simply decided to charge me for some unnecessary repairs. Ultimately whether the problem was incompetence or dishonesty does not matter to me. I will not return there, and will continue to suggest that others avoid them as well. Pros: Usually answered the phone when I called. Cons: Mis-diagnosed problem. Charged thousands of dollars for unnecessary repairs. Never fixed the real problem. more

I have been coming to Accurate Auto now for the past 2 years. I will not trust any other shop. You always get my car in right away even without an appointment. I know when my car comes in you only fix what is needed and I am not being sold a bunch of stuff I don't need. You guys are the best and I tell everyone I know! Thanks for the great service Pros: Fast service, Fair and Honest prices, Shuttle ride to and from work! Cons: None more

We got our oil changed there, and of course they say we need new brakes. So my husband, without getting a quote from them, says ok change the brake pads. Big mistake. $400 to get the brakes done. I called Les Schwab and got a quote for $195. It was like pulling teeth to get them to break down the prices for us. We got them down to $350 (manager said the mechanic overcharged us on the hourly labor and he adjusted it). This isn't the first time we've been ripped off there.. but since they're so close to our house, we gave them another chance. Mistake. Bottom line - I WILL NEVER, EVER GO THERE AGAIN. Pros: None Cons: liars, con artists more