Absolute Dental: Sara Vega

I had to have a few root canals and was in a lot of pain. I did not have time to verify my own insurance. I brought in my insurance card for them to verify as they had requested. A woman came in the room and said ""you have great insurance."" I figured everything was great. The procedure went fine. My mouth was numbed well, and I was glad that the procedure was over. I went to get my perscription from pharmacy and was told that I did not have any insurance! ABSOLUTE DENTAL did not ever verify my insurance and now i will be stuck with a huge bill that i will never be able to pay off! more

I was referred to this office from the Carson City location. I had to have a roto canal done with the specialist. I had a wonderful experience. The entire staff really is aware of what is going on throughout the place and they acknowledge all of their patients in a friendly manner. The doctors really do make you feel welcome and as you just know that when they are in the room with you, you are the only thing on their mind. more

When I was having a root canal done, at Absolute Dental this year I had a horrible experience that I am still dealing with. Once the dentist had set me in the chair and gave me some numbing shots, which didn't numb anything. When I told the dental assistant that I could still feel everything, so said ""No you can't"" and proceeded with the procedure without any kind of anesthesia which was one of the most painful experiences of my life. Once they had cut me open, they all just left for about 15 minutes with my open wound left out in the open air. When they came back in they all smelled of cigarettes and began their work again as if nothing had happened. I told them then that I can smell the smoke on the hands and I wanted them to go wash their hands before they performed surgery on me, I got dirty looks and no response. Needless to say I have gotten bills that were 3 times the amount of the bill they first told me it would be. They charged me twice for the same root canal on the same tooth (which is $1300 each) and they refuse to admit their mistake and change the bill to be correct. Now I have had a massive tooth infection from their unclean practices. Absolute Dental refuses to do any more work on the tooth they screwed up on without being paid. Obviously I would not go back and pay them any more to infect me again and send me more mystery bills. Nobody at the office will return my calls. My infection got so bad that it spread to my blood and I had to be hospitalized (haven't got that bill yet, but it will be around $3000 hopefully not more). I had to go to another dentist and when they operated on my tooth they said that the previous dentist had not even properly removed all of the root of my tooth or properly closed the wound. Needless to say Absolute Dental should be shut down for it's unclean practices and unlawful billing practices. Please save yourself a headache and don't go there! I still have a $4800 bill from Absolute Dental that they have sent to collections now because refuse to pay it. Cons: Don't go! more