A Plus Auto Repair

fast and courteous :) more

Very customer oriented more

A-plus gets it right every time and prices are slightly cheaper. more

Dropped by for the first time to get oil changed. I was apprehensive as to how long would take . I was surprised to get tit done in about 35 minutes. Staff very friiendly and proffessional. I highly recommend this place and will continue to take my cars there. more

none more

A Plus Auto had great customer service. They clearly explained what was needed on my car and showed me the parts that needed replacements so that I could see for myself the necessity of the repairs. more

We read about the shop online and decided to take our truck there for an engine overheating problem. They stayed beyond the working hours to wait for us, which was great. They also stayed late to wait for us to pick up the truck after its being fixed. However, we are still trying to understand their pricing system. On the phone we were told that it would have cost $180 to change a heater hose which was leaking causing the loss of coolant and thus the engine overheating. They even told us it was a minor issue. We decided to go ahead and also add the oil change into the service. However, when we were there to pick it up, the price became over $300. As it turned out, the difference mostly came from the test to discover the problem, which, according to their customer review, should be part of the repair, not in addition to it, as long as we choose to have the vehicle repaired at their own shop. We asked for a discount, the shop reluctantly gave us $30 off, but it was still far from the $95 they charged us for the test, which according to our mechanic friends, is excessive, especially when the problem is so minor. So all in all, we feel overcharged, even though their service is fairly good, and may not return to the shop in the future. This is unfortunate because most our our vehicles are GM and Chev and they will need regular service and repair. So we are still looking for a mechanic shop for our four vehicles! more

Very service oriented. Personal. Recognized who I was, even over the phone, and called me by my first name. Informed me of other items that I might want to have looked at on my vehicle, but was not overly aggressive. Friendly. more

Very accomadating, and reasonably priced... more

I was very pleased with the service. Very prompt & friendly as well as helpful people. more

I've taken my car there for smog checks and oil changes in the past. The owner is very nice. but the mechanic who did the smog check returned my car and told me the gas cap was broken (wasn't before I brought it in!) then made a big scene about how he could have failed my car on several points but didn't, how my car is so old, that the cap was broken, etc... yelling at me that if I want him to pay for a cap for my old car he'd pay... all very dramatic, lots of yelling, i just paid for the certificate and left. I like the owner, i just will never go back as i don't trust the mechanic or want that creature near my car. especially after yelling at me in a waiting room with 6 other people. more

Well you asked>>>I brought the car in to have the airconditioning fixed. Well after a fet thousand dollars you said it was fixed. The first time i tried the air conditioner it did not cool any thing but was blowing hot air. I then took it in a 2nd time and now you tell me that other things are needed to be replaced and why did you not find this out the first time. now a few hundred dollars more and you assure me that all is well. Then i looked into the front boot and found that part of the inner covers were missing and the other inner cover was just placed there and not anchored down like it was when i brought the car in. Well is this the best you can do? more

Went in for an oil change after purchasing a groupon. They were ready to go right at the appointment time and finished promptly. more

Was surprised for cost of battery installation. Then realized that the charge worked to my advantage because I wasn't charged an hourly rate for the work that was done over and above the installation of the battery. more

I experienced a problem with my 2003 Mini Cooper which pointed to the transmission. The engine would rev up and drop down while I was maintaining a constant speed within the 50 to 60 mile per hour range. I described this to the owner when I dropped the car off. The next day I was informed that they could not duplicate the problem. When I picked the car up the owner told me that I should continue to drive the vehicle and as soon as it showed the symptoms to drop by and pick up the mechanic to show him. He said that I shouldn't worry and could possibly get another 20,000 miles out of the transmission before it got really serious. Knowing that there is a proven problem with the 2002 - 2005 Mini automatic CVT transmission, I did not feel comfortable with just continuing to drive it as suggested. My commute is 100 miles per day. So, I jumped online to see if I could find others with similiar problems and sure enough, there was a description of nearly the identical problem! The bottom line from the discussion was that once this problem materialized, it was not long after that the transmission completely failed. In this day and age I cannot believe that automotive shops do not use the internet to aid in difficult diagnostic situations. I actually wasted $95.00 at A Plus Automotive and was given extremely poor advise for my vehicle. I will think twice before bringing my other vehicles here in the future. more

new girl in town.(from Monterey) and the front desk clerk I talked to was very nice. At first, I called numerous auto shop where they do oil change, they all quoted about the same price but the guy from A Plus was very nice and helpful over the phone. I felt comfortable already where it was my first time. And they price he quoted me on the phone was LESSSSS than what he charged me upfront! I think I got a great deal with great service! definitely will come back in 3months to get my oil change done. more

To long of a wait - took over 2 hours to compete the job. more

Efficiency and quality of service was very good. I took my car in for an oil change and within 40 minutes it was done. Good service as well. more

I will be back! I like the electronic account that has been created for my vehicle so that I can log in and see my maintenance records so I know what was done, and what I need to do next time. Impressive service for my first visit, and I will be a return customer for sure. more

It was fast and worked with me. more