A most professional company. They seem genuinely concerned about doing the best possible job! The employees I've had contact with either in person or on the phone are most kind and extremely helpful. A few years ago we had a burn on our oriental rug in front of the fireplace. The owner HIMSELF came to our home. He shaved the rug in the burned area. It is barely noticeable and he didn't charge us a cent! He told me we were good clients. Unbelievable! I'll never call anyone but Eco Carpet Service! My oriental rug stays cleaner much longer than it has with other companies. I feel completely at ease when Frank and his assistant are in our home. I feel confident that Eco Carpet Service would not hire employees who aren't honest and could not be trusted in client's homes. That gives me a terrific peace of mind.
Pros: Honest, reliable and efficient.
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